Applications Invited for Zendesk Tech For Good Impact Awards

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About the Organization

At Zendesk, we believe that technology can change lives — especially for our most vulnerable populations. That’s why the Zendesk Tech for Good program partners with over 110 nonprofits across the globe to give them free Zendesk software, grants, and pro bono support, empowering more organizations to leverage technology and serve more people.

Tech for Good has two main goals:

• Provide nonprofits with Zendesk software and grants to help them serve more people and create more impact among vulnerable populations;
• Partner with nonprofits that provide workforce development training for careers in customer experience (CX) to historically marginalized and underrepresented groups.

About the Award

The Tech for Good Impact Awards will be providing free software and multiple grants ranging from $5,000 - $50,000 to global nonprofit organizations. Initially launched 2022, the Impact Awards invite nonprofit organizations to apply via the Donation Application form.

We’re looking for organizations or projects that seek to make a tangible difference in one of the Zendesk Foundation’s impact areas:

• Foster community - enable connections that offer support and allow people to thrive;
• Promote resilience in a time of crisis - safeguard against disaster and reduce human suffering;
• Create career pathways into tech - close the economic opportunity gap and reduce unemployment.

Applicants should demonstrate how Zendesk’s products will help them serve more people and create more impact among vulnerable or disadvantaged populations.

Who can Apply

The Zendesk Impact Awards are open to nonprofit organizations that would like to use Zendesk software to directly serve beneficiary communities.

Organizations and their proposed projects should fit within the Foundation’s core focus areas of fostering community, promoting resilience in times of crisis, and creating career pathways in tech.

Applicants may also provide workforce development programming and display an interest in Zendesk’s Agents of Change Program. Applicants are invited to describe how their organization or project fits into these areas within the application.

Organizations should display some ability to adopt new technology in order to receive Zendesk software, meaning your organization previously has or is currently willing to invest in technology platform solutions to improve services to beneficiary communities.

Most organizations will need to be prepared to self-install and configure their free software using our online help which typically requires a dedicated IT staff member.

How to Apply

Applications are due September 30th 2024 at 11:59 p.m. ET.

Apply now

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