Monitoring, Evaluation & Learning (MEL) Director

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About the Organization

Jhpiego creates and delivers transformative health care solutions that save lives. In partnership with national governments, health experts and local communities, Jhpiego builds health providers’ skills and develops systems that save lives now and guarantee healthier futures for women and their families.

Our Vision

Self-reliant countries, healthy families and resilient communities. All women and families, regardless of where they live, having equitable access to high-quality, lifesaving health care delivered by competent and caring providers.

Job Description

The Monitoring, Evaluation & Learning (MEL) Director will provide technical leadership, oversight and strategic direction for monitoring and evaluation (M&E) activities for an upcoming USAID-funded health project in India. The project will focus on ensuring India’s health system is prepared to prevent and respond to future challenges it faces such as climate change, emerging infectious disease outbreaks, and epidemiologic transition through comprehensive integrated primary healthcare, strengthening the continuum of care offered from the primary to secondary and tertiary facilities, expanded disease surveillance, maximizing the efficiency of public health financing, and increasing private sector engagement to improve health outcomes while reducing out of pocket expenditures. It will operate over a five-year period.

The MEL Director will supervise and manage the project’s M&E team and oversee the collection, management, analysis, and use of project data, ensuring that lessons learned are integrated into project implementations to continuously improve quality of interventions and outcomes. They are responsible for documenting and disseminating project successes, challenges and lessons learned to USAID. The MEL Director will also be responsible for designing and conducting assessments, and evaluations to address project needs. They will liaise with and support consortium partners and the Ministry of Health to implement monitoring and evaluation activities, and s/he will work within the broader Jhpiego India MEL team to ensure compliance with internal standards and practices.

Job Responsibilities

• Provide leadership and direction on M&E to ensure the project achieves its goals and corresponding objectives and targets
• Oversee the development and implementation of the Performance Monitoring Plan (PMP) to efficiently track, use and disseminate performance indicators and results over the life of the project, including routine service delivery data reporting, baseline and end line assessments, and all monitoring for process and outcome evaluations
• Supervise a team of M&E professionals, ensuring high-quality implementation of all monitoring, evaluation and learning activities
• Develop and oversee implementation of robust context-appropriate systems for data collection, quality assurance, analysis and reporting on activity outputs/outcomes and program quality
• Lead results reporting to USAID by providing written documentation on M&E activities and indicator results for progress and annual reports, as appropriate
• Ensure alignment of project systems and approaches with national monitoring and evaluation guidelines, protocols, information and reporting systems
• Cultivate strategic M&E relationships and alliances with monitoring, evaluation and learning counterparts in other USAID projects national institutions, and key stakeholders, leading initiatives to learn from project data and adapt intervention strategies as appropriate
• Lead efforts to utilize training monitoring systems to track and monitor trainers and participants at training events to facilitate follow-up and recordkeeping
• Use data to contribute towards strategic decision-making and project planning with project leadership
• Support project leadership to champion holistic approaches to collaboration, learning and adapting (CLA), including design and implementation of an action-oriented project research and learning agenda, routine analysis of available health sector data sources, and application of best practices in knowledge management
• Oversee and/or conduct targeted assessment, evaluations and operations research, ensuring compliance with Ministry of Health and Johns Hopkins University institutional review board policies
• Ensure quality of data through data verification procedures including routine data quality audits and that these are routinely carried out during the project lifecycle
• Ensure relevant data is entered into Jhpiego’s organization-wide performance management system designed to capture, analyze, and disseminate project data
• Ensure project compliance with USAID monitoring, evaluation, research and open data policies
• Promote and support the dissemination of project information among the project team
• Work with project and financial staff to prepare and track progress of project and activity budgets
• Train and mentor project staff and implementing partners in monitoring and evaluation methods, tools, and systems
• Ensure protection of participant data and confidentiality during all monitoring, evaluation and research implementation and dissemination processes
• Support the designated Internal Review Board (IRB) focal point in-country including maintaining current certification from 1) CITI human subjects ethics course and 2) CITI Good Clinical Practices (GCP) course.

Education Qualification/Required Skills & Experience

• Master’s degree in public health, demography, statistics, social sciences or related field or equivalent experience
• 7+ years of work experience in monitoring and evaluating multi-year international health sector development projects (approximately $1 - 5M per year), including 2 years in senior management roles
• Proven expertise in quantitative and qualitative data collection and analysis methodologies, health management information systems, data visualization and reporting
• Experience developing and implementing implementation science, surveillance and research agendas
• Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple host-country counterparts in both the public, NGO and private sectors
• M&E experience in USAID programming, to include M&E of a country’s national plan
• In-depth experience with USAID MER guidelines and indicators
• Familiarity with the health management information system and other national M&E systems in India
• Strong technical skills, including ability to process and analyze data using DHIS2 and one or more statistical software packages, e.g., SPSS, Epi-Info, Stata, MS Excel.
• Experience hiring and supervising personnel and ensuring they acquire the necessary training and skills to meet evolving project needs
• Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships with USAID, host-country counterparts and representatives from other key stakeholders such as NGOs, CSOs, and the private sector
• Demonstrated outstanding leadership, strategic thinking, organizational, team-building, and representational skills
• Excellent skills in facilitation, team building, and coordination
• Excellent verbal, written interpersonal and presentation skills
• Ability to coach, mentor and develop technical capacity in regional and national projects and technical staff
• Proficiency in Microsoft Office365 operations including PowerBi
• Ability to travel nationally as needed.

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