Profile – Program Manager
Location – Mumbai
About the Learning Links Foundation
Learning Links Foundation (LLF) is an ISO 9001-2015 certified non-profit organization, working in the field of formal and non-formal education, dedicated to improving learning levels, promoting innovation, fostering 21st-century skills and enabling systemic changes in the ecosystem. Established in 2002, the foundation works with partners from the private, public, and non-profit sectors to identify opportunities, address challenges, and transform the Indian education landscape.
Company Website: www.learninglinksindia.org
Roles & Responsibilities
- Support, create, and implement strategies to enhance the Education program
- Maintain positive donor and school relationships. Coordinate between various internal stakeholders and external stakeholders and resolve conflicts, if any.
- Communicate with various stakeholders and team on a regular basis and able to present the program outcomes at various internal/external meetings or platforms.
- Build strong monitoring and evaluation frameworks for the program and develop key performance indicators for the program team.
- Create templates/tools that the program team can use on a regular basis to track the program data on student progress and teacher performance. Supervise, coach and mentor the team on effective implementation of the tools provided.
- Review and oversee all program activities in various schools across Mumbai, measure their performance on weekly/monthly/quarterly basis and document the same. Visit schools in Mumbai at least twice a month to support and supervise program implementation.
- Stay informed about trends in the fields of Education, evaluate the effectiveness of educational initiatives in the project, identify improvement gaps, best practices and implement the measures in the program effectively.
- Liaise with the operations teams (HR, Finance, Procurement) to ensure smooth functioning of the project.
- Closely collaborate with the internal/external training experts towards training the program team on soft skills, academic skills and other essential skills that are critical for implementing the content effectively, thus leading to learning outcomes in the beneficiaries (students/teachers/any)
- Work with various departments to ensure organizational and donor reports are provided on a timely basis
- Provide regular updates on program implementation and plans to the Project Partner and Management.
- Ensure that relevant standards, process and regulations of the client & organization is upheld.
- Handle escalations, resolve issues, and take corrective actions wherever required.
Knowledge and Skills
- Bachelors/Master’s degree (minimum qualification)
- At least 8 years of experience in managing large scale education programs for NGOs/CSR or philanthropic organizations
- Strong problem-solving skills, agility, and speed.
- Should have proven experience of working in complex projects involving multiple stakeholders, partners etc.
- Ability to demonstrate ownership, and work in a collaborative, multidisciplinary environment as part of a closely-knit team (showcasing patience, tenacity, grace under pressure and leadership and inter-personal skills)
- Should have experience in primary and secondary research and creating and reviewing academic assessments
- Proficiency in concise communication and making presentations and data analysis
- Highly effective interpersonal skills
Compensation
As per industry standards
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