Systems Manager

Organisation:  IFMR

Apply By:  31 May . 2017

Location:  Chennai(Tamil Nadu)

Systems Manager
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Systems Manager

IFMR LEAD is currently looking for an experienced Systems Manager who will spearhead the salesforce administration and will also oversee the data digitization, security and management at LEAD. IFMR LEAD is an independent, non-profit research organization that conducts evidence-based research on development and financial issues in India using statistically rigorous methods and tools. IFMR LEAD actively disseminates its research findings for better policy outreach.

Key Responsibilities

  • Manage and administer the application.
  • Support users in understanding the flow of work in the application. Train users so they can use the application most effectively.
  • Perform ongoing data cleaning and user adoption troubleshooting to ensure successful uptake of the application.
  • Understand user requirements and make configuration related changes in the application, including, but not limited to, adding new fields, editing page layouts, creating list views, creating reports and dashboards, creating workflow rules and validation rules.
  • Supervision, high level execution and monitoring of salesforce modules
  • Monitoring and managing field assets- storing, tracking, planning
  • Managing the data team in terms of resource allocation, coordination with research team, operational oversee
  • Manage database – collection and proper storage of datasets, de-identification, data security
  • Data quality control
  • Oversee the day-to- day operations of all data digitization activities and staff
  • Review and make recommendations on approaches to data collection.
  • Provide recommendations for improvements with data collection and systems and take corrective action.
  • Work with staff to resolve data discrepancies during data verification and validation.
  • Determining the best possible methods for organizing and disseminating datasets.
  • Develop standard protocols for database cleaning, processing and dissemination.
  • Database backups and archiving all datasets.

Minimum Requirements

  • Educational Qualification: Post- Graduate in IT/Systems Management.
  • Strong Analytic Skills: Demonstrated ability to understand and/or anticipate organizational needs and to translate those needs into clear reports and dashboards.
  • Relevant Work Experience: Experience with systems and processes to support, collect, analyze, and report data for program and organization learning.
  • Proficiency in Microsoft Excel.
  • Comprehensive knowledge of concepts, procedures, and practices with data management.
  • Ability to analyze and interpret data, identify errors and prepare reports.
  • Ability to influence, motivate and collaborate with others.
  • Strong critical thinking and problem solving skills.
  • Excellent oral and written communication skills.
  • Minimum 5-6 years of experience in database management, managing IT support system, programming and web development is a must.

Desired Requirements

  • Proficiency in spreadsheet software and other technology required.
  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
  • Must be able to read, write and speak fluent English.
  • Prior work experience in a non- governmental organization (NGO).
  • Past experience of building software or working as a system administrator.
  • Experience using the Salesforce/ platform or comparable data management system.
  • Experience administering a system on the Salesforce/ platform or comparable data management system.
  • Understanding of Structured Query Language (SQL), JAVA, etc.
  • Experience of handling database software/web applications.
  • Up-to-date knowledge of state-of-the-art technology for database management.

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How to apply

Application details:

Please send your resume, cover letter, and a writing sample to   Please use the subject line “Systems Manager (Source of Advertisement)”. We will contact you shortly after submission if we are interested in interviewing you


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