(Senior) Associate

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About the Organization

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:

• Support clients’ use of data and evidence for routine and major decision-making.
• Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
• Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.

Our diverse, growing team of roughly 250 outstanding colleagues operate in nearly two dozen countries around the world.

Job Description

We are seeking candidates with a passion for process improvement, creating impact through enabling others, and working in a problem-driven, client-focused, and iterative way. Successful candidates should be able to identify high-value opportunities for supporting client-facing teammates, drive organisational change, create intuitive and effective tools and processes, and inclusively engage with a variety of internal partners and clients. Candidates should especially identify with our values of service, impact, and humility.

Job Responsibilities

• Build processes and change behaviours in ways that lead to increased learning - Improve opportunity identification tools and processes. Run workshops to diagnose opportunities and brainstorm solutions. Reduce information asymmetries across the organisation. Collaborate with leadership and the broader organisation to improve cross-functional collaboration to ensure that all knowledge is consistent, accurate, current, and relevant. Pilot and iterate within and across project learning practices.
• Build resources and tools - Lead tool and resource creation including tool design, execution of contributing analytical processes, engagement of internal and external experts, and construction of high-quality outputs including guides, checklists, briefs and many possible other materials. For example, revamp the resources teams use to effectively execute our services like M&E, impact evaluation, and process evaluation so that a new team can execute with quality and maximize impact.
• Data management, analysis, and visualisation - Deploy analytical skills where needed. For example, you may need to clean, manage, analyse, and build a dashboard on past project and finance data to uncover trends such as where we under-budget (s)associate time. You may need to work with the research and evaluation team to optimize our process to execute impact evaluations or with the data science team to ensure our code libraries are relevant and updated. 
• Manage and build knowledge infrastructure -  Improve, update and implement a user-friendly google site-based Intranet platform(Hub). Produce regular reports for leadership on platform usage statistics and strategically address gaps in implementation as appropriate. Organise resource infrastructure, including the Global Data Hub (Airtable), Unit4 and our Knowledge Management drive, to raise the foundation on which project teams execute.
• Project management - Lead project planning, developing deliverables, and coordinating with contributors and users.  Support full team to ensure project work is aligned with strategy.
• Internal client liaising - Work closely with our client-facing teammates to ensure this work is maximally useful for them. This would include designing and executing org-wide processes to solicit and rank ideas, coordinating with user feedback and advisory board, soliciting inputs from technical experts, and working directly with project teams or regional office leadership.
• Strategy development and execution - Join a new, growing, and constantly changing team.  Implement IDi knowledge management strategy, and help continuously refine the objectives and approach of the Impact Improvement Team to ensure we are achieving maximum impact.

Education Qualification/Required Skills & Experience

• Passion for improving lives through evidence-informed policy
• Strong values aligned with IDinsight’s stated values
• 1-4 years relevant work experience, including project experience in a low or middle-income country
• Strong interest in knowledge development such as contributing to experiential learning and passion for capacity building
• Experience executing client-facing social sector advisory projects
• Exceptional analytical/quantitative skills – can effectively synthesize large amounts of information coming from different contexts, and can quickly build skills with statistical software
• Outstanding interpersonal skills to effectively and inclusively engage with a variety of internal and external clients
• Strong oral and written communication skills in English. Fluency in languages spoken in countries where IDinsight works is a plus, particularly Hindi or French
• Adaptive to evolving project needs and unpredictable challenges related to building and improving systems that serve internal clients
• Able to quickly learn new systems software (such as Airtable, Google sites, etc.)
• Motivated by evidence-informed systems improvement and organisational change management
• Experience managing projects end to end
• Experience in user interface design and visual design elements
• Open-minded self-starter who will thrive while tackling new, unusual and unpredictable challenges
• Intellectual curiosity and a sense of humour

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