EAII Advisors Sr Officer Technical Writer

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About the Organization

Evidence Action is a global nonprofit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Since our founding in 2013, we have reached over 515 million people globally with our interventions. We deliver high impact for every dollar spent, as recognized by GiveWell, The Life You Can Save, and Charity Navigator.

Job Description

EAII is looking for someone to join our India Safe Water team as Technical Writer. Reporting to the Manager, Operations, the Technical Writer’s role is to develop written information and documentation about the organization’s products, tool sets, templates, publication standards, etc. Outputs include a range of informative, procedural, and technical documents to be used by technical and non-technical personnel across all departments and for product certification. Additionally, the Technical Writer contributes to the technical team to assist with company-wide initiatives and defining standards for technical communications 

The Technical Writer, will be required to travel to state-based programs for up to 40% of the time. Travel is primarily during business days, while occasional weekend engagements may be expected.

Job Responsibilities

• Support technical learning and understanding of the devices which includes performing tests, building simulation models etc.
• Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes.
• Ability to create content from scratch as well as update existing ones.
• Proactively manage the document lifecycle (development, periodic review and approval, version control, publishing of approved procedures).  These documents, briefs, and presentations are required for internal program needs and external dissemination;
• Supporting ISW team to liaison and interact with the external stakeholders and rest of all the points are the same
• Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function.
• Carry out field visits to state offices to provide program and technical support as needed.
• Coordinate with state-based teams and work with stakeholders (including departments of water, Jal Jeevan Mission) to ensure that the documents of Evidence Action follow standard protocols and are aligned with Government efforts to improve program quality and effectiveness.

Education Qualification/Required Skills & Experience

Essentials

• Graduate degree i.e. BS/BE in English, Technical Writing, Engineering, or other relevant field of study.
• 3+ years of experience working with national / international organizations
• Strong knowledge of public sector (preferably Water) systems, structures and programs.
• Experience with Visio, Snagit, SharePoint or other technical writing tools.
• Working knowledge of both agile and waterfall methodology.
• Excellent command over the English language (esp. grammar and sentence composition skills).
• Highly motivated to achieve exceptional quality of results, and the ability to manage multiple tasks simultaneously.
• Ability to synthesize information clearly and produce good quality documents keeping to tight deadlines.
• Exceptional ability to work with minimal supervision, while also proactively and regularly communicating upward relevant progress updates and bottlenecks requiring attention or support from leadership.
• Willing to travel at least 40% of the time.
• Ability to communicate effectively with people at all levels of the organization.
• Strong interest in the development sector and desire to be a part of a young and diverse team.

Desirable

• Understanding on component content management system (CCMS).
• Familiarity/working knowledge of various compliance frameworks (e.g. US SOC2, ISO 27001).

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