Manager Sr., Communication

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About the Organization

Every child needs someone who’s on their side – someone who cares about what happens to them and works to ensure their highest good. ChildFund is a global community of people who care about children and take action to help them live at their fullest potential at every stage of their lives.

We are people who believe that we all have a lot more in common than we think. That every child – like every person – is of equal worth and value, indispensable. And that each of us has a part to do.

We are people who know that we can’t afford to lose a single child to hunger, violence, disease or neglect. And that when children grow up healthy, educated and safe, everyone wins.

Job Description

Senior Manager, Communications will be responsible for promoting organisational image of ChildFund in India with better positioning, brand visibility and reputation among internal and external audiences through various channels/ platforms. S/he will work and provide guidance to communications team in development, modification and production of branding and fundraising materials to support resource mobilization effort of ChildFund India.  S/he will facilitate cross-learning by comprehensively incorporating organizational lessons in communications material. 

ChildFund is committed to a workplace culture that promotes diversity, equity, and inclusion in all its forms.  Furthermore, ChildFund is committed to ensuring a workplace that safeguards and protects all children, including preventing their sexual exploitation and abuse, as well as preventing the sexual exploitation and abuse of its staff, partners, and program participants.

Job Responsibilities

• Develop and implement an effective National communications strategy including social media strategy, consistent with the organization’s core intent, core outcomes, area of excellence and strategic direction.
• Proactively collaborate with teams at country, regional and global levels and provide necessary information and generate ideas for content/PR/advocacy.
• Coordinate with International Office and ChildFund Alliance offices, as necessary, to respond to their informational needs.
• Provide proactive, strategic, high-touch communications support and advice on internal and external communications, as appropriate, to protect and enhance the organizations’ reputation and brand.
• Monitor and guide development, maintenance and expansion of the ChildFund India website and social media platforms; coordinate online queries/responses and serve as focal point for management of the organization’s social media networks.
• Coordinate with other departments of ChildFund in India, develop and distribute information, communications and high quality printed, audio-visual, digital fundraising, and marketing/promotional materials to target audiences, including Corporates, individuals, government departments, donor agencies and foundations.
• Act as brand champion to project a unified image and message that establishes ChildFund as a leading child-focused international development organization.
• Lead the process of branding of the offices of ChildFund in India including local partners and direct implementing locations.
• Ensure brand compliance and train concerned staff on branding and communication to streamline the communication process.
• Identify and seize media opportunities to promote ChildFund’s programs. Develop talking points and communication messages for the spokesperson of the organisationand provide media training to staff..
• Respond to and document queries by local, regional/international news media and donor contacts in a timely and appropriate manner.
• During emergency responses, work in close collaboration with the National Emergency Response Team and implement a communications plan on behalf of ChildFund’s emergency programs to governments, UN Agencies, donors, other INGOs and the media. Produce content, prepare news releases and ensure appropriate placement.
• In security and crisis situations, proactively prepare press statements and ensure appropriate placement, whenever required.
• Support in designing campaigns to promote the organization’s programs, prepare visibility plans for projects and training modules for training staff on branding, social media, media, photography, etc.
• Manage and work with consultants, commissioned writers and interns.
• Any other task assigned by the Supervisor/ Line Manager based on the organizational requirement.

Education Qualification/Required Skills & Experience

• Post-graduation/ Master’s degree in Communications/Media/Marketing
• At least 7-8 years of demonstrated experience in communications and media relations, , preferably in the humanitarian or international development sector (INGOs) will be an added advantage.
• In-depth understanding of brand development and communications, with experience in developing, managing and assessing integrated communications and promotional plans.
• Strong organizational skills, and ability to deliver high quality work, under pressure, meet tight deadlines, and simultaneously manage multiple projects.
• Superior writing and editing skills, excellent oral communications skills; fluency in English required.
• Global mindset and good interpersonal skills, including ability to work effectively as part of a local team, and across organizational lines and geographic boundaries.
• Skill in print quality photography and production of short videos.
• Proven track record in facilitating workshops, planning, managing and developing executive communication.
• Excellent computer skills, including Word processing, desktop and web-based publishing, photo and video editing.
• A good initiator and team player with a willingness to share information and communicate positively and effectively with all stakeholders.
• Be gender sensitive with strong conviction and skills for the empowerment of excluded and disadvantaged children. 

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