Program Officer

Program Officer

Organization: Gram Vaani

Apply By: 20 Nov 2020

Location: (Delhi)

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About the Organization:

Gram Vaani provides voice-based (multi – channel accessible) interactive media services to underserved populations in developing regions. Even poorly literate people are able to use the service through low-end mobile phones to access and share useful information which empowers them both economically and socially. The service also provides a communication channel to social sector organizations, companies, and governments to engage with rural users and leverage our user familiarity to design promotional and behavior change campaigns.

Position: Program Officer

Primary Responsibilities and Skills Required:


  • Engage with external partner social sector organizations in the health domain (Gram Vaani works across the domains of Gender & Child rights, Workforce & Labor rights, Education, livelihoods, Financial inclusion, and Governance – Offering ICT & community media solutions to address the outreach and engagement needs of partner organizations) to understand their needs and operational models
  • Be actively available in the field to build an understanding of the needs of the target group and partner organizations, and ensure that the programs are built with a strong fitment to these needs
  • Drive innovation across all aspects of project planning and execution
  • Share strategic lessons and approaches with other peers in the company
  • Lead design, development and delivery of the project (all aspects)
  • Provide required insights/feedback/updates to internal (content, research, mobilization, development) an external stakeholder (client/donors)

Project Management

  • Lead different/assigned projects including relationships with governments, donors, key partners, and other stakeholders
  • Follow through on the required project design requirements, and ensure that processes are followed
  • Work closely with the team to ensure timely planning, completion, sharing and documentation of needs assessment study, formative study, any other recce, dipstick survey activities as required by the project
  • Ensure end to end knowledge management (including process documentation, as required) of all assigned projects
  • Follow processes, templates, systems as required to ensure effective project delivery, learning and sharing put in place by the project delivery teams (project units) from across functions (content, development, research, mobilization)
  • Work closely with the project unit team to build log frames, workplans, and the theory of change ensuring that all required project monitoring tools are put in place, teams are trained, and data is reviewed regularly
  • Collaborate with teams on communication and mobilization design and delivery
  • Work closely with the internal technology team to build MIS specifications and data tracking methods
  • Work closely with the internal content team to provide inputs on communication and BCC material
  • Ensure that the partners are on-board with the strategy, and hold constant update/review meetings
  • Follow regular feedback and revision process with the community mobilization team. Provide direction, support etc. to ensure effective user response
  • Ensure that the trainings are planned, delivered, monitored and efficacy reviewed on a regular basis
  • Ensure that required training, assessment and other documents are in place

Team & Administrative responsibilities

  • Work with concerned leads to help manage and support key staff for the projects, especially field-based staff & volunteers
  • Ensure high quality and timely deliverables, in line with the proposed strategy and targets, throughout the life of the project/s
  • Complete monthly, quarterly and yearly internal and external reports at various levels
  • Provide regular reporting to the line managers about program challenges, suggestions on the way forward, updates on key action taken, and escalations as required
  • Support project and vertical leads on financial accountability and ensuring standards of quality. Track the P&L statement for each program, ensure timely invoicing and payments
  • Play a representational role, both for the project and the organization, internally and externally
  • Support the reporting line managers in building customized concept notes and co-funding proposals for new programs

Qualification Required:

  • A Master’s Degree in Rural management/MBA/social development from a leading institution

Experience & Soft Skills Required:

  • 4 - 5 years of experience in deploying & managing ICT for development projects, social and/or behavior change communication and development. Experience working in the health domain will be an added advantage.
  • Exposure of working on the ground with low-income rural and urban communities
  • Experience in working with teams designing, delivering and managing large-scale community mobilization programs  (behavior change communication campaigns) in low-income urban or rural communities.
  • Thematic experience or exposure in any one or more is highly desirable: Primarily Health, SRHR or Nutrition, or even across other social development themes like Education, Agriculture, youth, livelihood, gender etc.
  • Experience of working closely with state or national governments in India at a senior level on the strategic development and implementation of ICT initiatives
  • Experience of stakeholder relationship management support at a senior level
  • Proven technical project management skills and experience
  • Demonstrated skills in project planning, budget development and management, project work plan development and management
  • Experience of supporting/preparing donor proposals, reports, and other external submissions
  • Excellent written and oral communication skills in English and Hindi
  • Ability to demonstrate a high degree of self-motivation, planning and organization, and strategic thinking
  • Ability to work on own initiative and organizing time effectively within a range of often conflicting deadlines. Capacity to juggle competing priorities and a busy program of work while working to an agreed strategy
  • Should be a self-starter which is very crucial for a startup like us
  • Good interpersonal skills and the ability to work with diverse teams

Location: Delhi/ NCR (Currently work from home applicable for all team members)

How to apply

Please email your CV to kanika.wadehra@oniondev.com

For more information please check the Link



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