Communications Officer

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About the Organization

Around the globe, we are standing up for our communities, and we are holding governments and corporations accountable. Our Planet – a  pale blue dot on the vast canvas of the universe, is fast approaching a point of no return. In the current world order, materialism supersedes human values, economy is more treasured than ecology and profits are prioritized over people. This ceaseless demand for more is pushing our soil, air, water, food, forests and climate closer to an inevitable collapse. Greenpeace India exists because of activists, supporters, donors and volunteers who believe in taking collective action for the environment. Our planet needs us more than ever – individuals, communities and groups who have the power to shift the paradigm. Greenpeace India does not accept donations from governments or corporations, and relies on the donations of close to 56,000 Indian citizens to fund our campaign work. In addition we are supported by a national network of Indian volunteers as well as 7.5 lakh online and 19 lakh mobile activists [all figures March 2017]. As of March 2017, as part of our efforts to strongly focus our work on climate change and sustainable agriculture Greenpeace India is undergoing an important restructuring. For several years now, we have been supported by an able and committed team involved with raising public awareness on environmental issues and raising funds for the organisation. Over the years, this team has helped us inspire more than 3,00,000 individual supporters to join our mission and help us stay financially stable and independent. Under our new restructured model these critical functions have now been outsourced.  We have contracted Direct Dialogue Initiatives India Pvt. Ltd (DDII) whose mission is to raise funds ethically for environmental and social causes.

Job Description

A communications officer’s role will be to create communication strategies and materials around departmental progress that ensures employees are kept informed and motivated. The Individual will be communicating through several channels, such as a staff intranet, email bulletins, website and newsletters.

The individual will closely work with departmental heads and the communications manager to establish organisational messages and keep staff informed of developments. The individual will also help formulate the organisation’s internal response to crisis situations. Ability to design, eye for aesthetic, use appropriate tools and channels to deliver the message in the most impactful way.

The individual will closely work with the communications team to create content for the website, catalogue visual content for the Greenpeace archive and send out regular e-mails on communications projects, campaign updates to relevant internal and external teams.

Job Responsibilities

• Establish an internal communications strategy in conjunction with departmental managers
• Formulate and deliver effective communication strategies and activities, in consultation with the Communications Manager
• Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders
• Plan, edit and write content for a variety of internal communications mediums, such as annual report, staff intranet, newsletters, FAQs, communication material for FR teams, website content and email bulletins. 
• Send out weekly emails to allies and other stakeholders on communication and campaign updates. 
• Create and update website content regularly 
• Ability to design aesthetic communication material for storytelling for internal and external usage. 
• Use digital tools to deliver the message in the most impactful way.
• Create video messaging content to communicate campaign messages to multiple departments.
• Draft editorials for senior staff to be published in supporter emails, supporter newsletter, website or external media platforms.
• Ensure internal communications messages are consistent across all mediums and for different departments of the organisation.
• Ensure internal communication messages are consistent with external communication messages
• Respond to feedback from staff and adjust communications content accordingly
• Handle the communication response to crisis situations which affect organisational perception and reputation.
• Working in close coordination with the other units of the Communications department and with the campaign and fundraising teams.

Decisions

• While the communications officer is expected to play a proactive role in ideation, planning and execution process of internal and external content, the final sign off will be made by the communications manager.  
• Any form of communication like emails, editorials, blogs, website content should be drafted with utmost care to follow organisational guidelines on value, language and stand on issues. 

Education Qualification/Required Skills & Experience

• At least 3 years professional experience as a creative writer in the digital space 
• Excellent command over the English language.
• Proficient writing, editing and proofreading abilities 
• Ability to create designs and edit videos that efficiently tell the story of the project
• Ability to write in many formats – article, blogs, landing pages, emails, editorials, organisation statements and news articles
• Ability to work with challenging & dynamic content  
• Ability to coordinate with multiple teams and communicate about the campaigns in a simple and consumable format.
• Strong interest in climate change and environmental developments. 
• Proactive and ability to work under pressure and deliver within tight deadlines 
• Flexibility around working hours and occasional travel.

Organisation Skills 

• Planning and organising: Proactive in identifying the requirements, organise and calendarise tasks and execute deliverables in a timely, efficient and effective manner. 
• Initiative and innovation: The internal communications consultant should be a highly creative individual who is able to simplify complex campaign issues for team members to keep them informed and updated.
• Working with others: We are looking for a strong, creative team player who is open to ideas, will derive inspiration  from other team member’s experiences and eventually conceptualise communication material that reflects the team’s work. 

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