Subject Matter Expert - Continual Improvement

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About the Organization

The British Council is a unique place to build your career. We have a presence in many countries around the world, and there is a range of career opportunities available, either in the UK or in one of our offices or locations abroad.

We are looking for people who believe in the integrity and value of what we do. In return, we will support you to try new ideas, develop your skills, and think independently. You will be part of a rapidly changing organisation with global influence and impact.

Job Description

The British Council Shared Services Centre is seeking a specialist Continual Improvement professional to drive a culture of continuous improvement using Lean, Six Sigma, and other relevant methodologies. In this role, you will be responsible for identifying and scoping potential Six Sigma and Lean projects, supporting green belt project teams, and facilitating awareness sessions and certification programs.

You will also be tasked with maintaining an ideas database, conducting ideation sessions, and mentoring junior team members. Additionally, you will be expected to benchmark process performance against industry standards, identify improvement opportunities, and lead organization-wide continuous improvement programs.

This is an exciting opportunity to make a significant impact on the efficiency and effectiveness of the organization. If you have a passion for continuous improvement and a proven track record in implementing Lean and Six Sigma methodologies, we encourage you to apply.

Education Qualification/Required Skills & Experience

Essential:

• Graduate degree in IT or a related field.
• Certified Six Sigma Yellow Belt.
• 3-4 years of experience in a similar role within ITES or another industry.
• Proven experience supporting Six Sigma, Lean, and Kaizen projects.
• Excellent communication and interpersonal skills.

Desirable:

• Experience with Six Sigma Yellow Belt projects.
• Exposure to process automation.
• Certified Six Sigma Green Belt.

For more information please check the Link

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