EOI-Development of Indigenous E-commerce platform for connecting local entrepreneurs, producers, manufacturers & artisans to domestic & international markets

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EOI - Development of Indigenous E- commerce platform for connecting local entrepreneurs, producers, manufacturers and artisans to the domestic and international markets.

About the Organization:

The Government of Meghalaya has established the “Meghalaya State Skill Development Society” (MSSDS) on the 5th December 2011. The society is registered under the Meghalaya Society Registration Act XII of 1983 and was designated to promote employable skill formation in Meghalaya. The basic purpose of forming this society is to develop a cohesive skill information, entrepreneurship and placement framework for Meghalaya, based on current and emerging needs of the economies of the state and to carry out skill development & placement activities through its Project Implementation Agencies.

About SANKALP:

Skills Acquisition and Knowledge Awareness for Livelihood Promotion (SANKALP): The Ministry of Skill Development and Entrepreneurship (MSDE) was set up in November 2014 to drive the ‘Skill India’ agenda - to converge existing skill training initiatives and to combine scale and quality of skilling efforts. The MSDE launched the National Skill Development Mission (NSDM) to create an end-to-end implementation framework that provides opportunities for quality short and long-term Skill Development (SD), leading to productive employment and career progression that meets the aspirations of trainees.

Terms of Reference

Purpose & Objectives:

The purpose behind such an endeavour is to connect local indigenous Enterprises, Entrepreneurs, Producers, Manufacturers and Artisans of the State directly to the digital markets, with a promise for good return, offer MSMEs and others to expand their customer base, enter new products markets and rationalize their business. The platform would also support the producers strategies their products for success in domestic and international markets.

The key objectives of the e-Commerce Platform are listed but not limited to:

• Demand Aggregation – The ability to aggregate demand to leverage buying power with the supply market.
• Consistent and sustainable Entrepreneur development – Enabling pre-qualified Entrepreneurs the opportunity to access relevant opportunities.
• Transactional Effectiveness –Automate various trade processes to enable efficient and effective functioning.
• Total Cost of Ownership – Reduced cost of doing business for local Entrepreneurs.
• Wider Access – Accessing a wider customer base for local Entrepreneurs.
• Scalability: To develop an e-Commerce system which is highly robust, scalable and proven. The system shall handle substantial number of concurrent users and transactions.
• Security: Offer a superior level of security for selling / buying over the Internet.
• Compliance: The Software services should be compatible with PKI transaction so as to ensure secure and authenticated access and transactions which are in conformity with the Information Technology(IT) Act 2000 and any further amendments issued by the Government of India (GoI). Provision of handling International trade in secure manner should also be available.
• Relevant to Dynamic Market & Add value to the trade: System in establishing backward and forward linkages in the value chain
• Gateway to Global Trade: System to have capability to handle domestic as well as International trade in transparent, faster and simpler manner.
• Warehouse & Logistic Management system: System to have warehouse & Logistic management capabilities. It shall also have provision for integration with third-party logistics tracking system.
• Invoicing & Settlement: To enable seller to raise invoice/debit/credit note, receive/make payment and settle the complete transaction through system.

Scope of Work:

MSSDS intends to develop Technology enabled Business platform (Global Marketplace) for its local Entrepreneurs, Producers, Manufactures and Artisans with the assistance of a Technology enabler. The platform shall be customized suiting the traditional business requirements and also help in automating routine trade processes for improved monitoring, control and scalability. The system will comprise of following:

•  Entrepreneur Management: Empanelment & management of buyer/sellers
• E-Procurement: Planning, Procurement, Payments and Settlement
• Mobile App: Increase the accessibility to the portal
• Risk Management: Ecosystem to mitigate risk associated with defaults from buyer or seller side.
• Marketplace – A marketplace that shall have the required functional features which shall be capable to handle both International as well as Domestic Trade on back to back basis. It shall include but not limited to seamless integration of all modules with simple & easy user interface to provide experience of online marketplace where product information is provided by multiple parties.

The scope of work for interactive website is as follows:

• Development of Static Utilities
• Development of Dynamic Utilities
• Integration with Payment gateway
• Hosting of Website and E-Commerce Solution on a Dedicated Cloud Server of State Data Centre.
• Manpower for regular updating/maintenance of the website at MSSDS, office if and when required.

The successful bidder (hereafter referred to as ‘SB’) shall:

• Design and Develop a software for E-commerce platform to link local indigenous products digitally to the domestic & international markets and implement the emarketplace within one year from the award of contract.
• Equip local indigenous Entrepreneurs, Producers, Manufacturers, Artisans and MSMEs with the requisite skills to enable them to access E-Market platform. This will be done with technical support from the Agency.
• Publicize/ propagate the E-commerce platform in co-ordination with Meghalaya State Skills Development Society (MSSDS) for registration of local indigenous Entrepreneurs, Producers, Manufacturers, Artisans and MSMEs.
• The scope would also include such other activities that are incidental to the scope of work spelt out in the Purpose& Objectives of the EoI above.
• It would also include any other activity(s) that may arise as per the need.
• Be responsible for executing the work as per the terms of reference contract between the parties.
• Obtain STQC certification for the platform and/or for compliance with any statuary requirement.

General Scope: The SB’s scope of work shall consist of:

• Project Charter
• Requirement Analysis
• Configuration and Provisioning of Platform
• Integration/Interface Requirements
• STQC & Security Audit Certification
• Process Validation Test
• Go Live
• Training
• Create a Disaster Recovery Site
• Scalability
• Handover of Platform

The SB shall perform all such work and/or provision all such items, services not specifically mentioned in the scope of work but that can be reasonably inferred as being required for successfully completing requirements of e-Commerce platform as if such work and/or items were expressly mentioned in the Scope of work.

Duration: 6 months

Maximum Budget (in Lakhs): INE 5.00 Lakhs

Deadline: 24th September, 2020

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