RFP - Training and Capacity Building Services for One Stop Centres & Related Functionaries for Gender Responsive COVID-19 Recovery in select states in India

RFP - Training and Capacity Building Services for One Stop Centres & Related Functionaries for Gender Responsive COVID-19 Recovery in select states in India

Organization: UN Women

Apply By: 30 May 2022

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About the Organization

UN Women is the United Nations entity dedicated to gender equality and the empowerment of women. A global champion for women and girls, UN Women was established to accelerate progress on meeting their needs worldwide.

UN Women supports UN Member States as they set global standards for achieving gender equality, and works with governments and civil society to design laws, policies, programmes and services needed to ensure that the standards are effectively implemented and truly benefit women and girls worldwide.

About the Proposal

Over two years into the COVID-19 pandemic, secondary and tertiary waves continue to unfurl across fragile economic and social landscapes, with the most devasting consequences for individuals and groups with pre-existing vulnerabilities. Asia and the Pacific region are still battling with catastrophic COVID-19 outbreaks. India also has faced the severity of multiple waves.

As lockdowns and restrictions persist, inequalities that underscore the pervasive impacts of the pandemic threaten to further exacerbate conditions for those most vulnerable and marginalized. Disproportionate increases in inequalities for women across health, protection, education, and livelihoods have resulted from the pandemic. Emerging evidence over the past year confirmed that the pandemic had a regressive effect on gender equality. Asia and the Pacific is the most disaster-prone region in the world, with 75 per cent of disaster-affected populations living in the region, and as countries cope with impacts of the COVID-19 pandemic, they also grapple with the reality of exposure to multiple, severe natural hazards, and potential of a double disaster. Against this backdrop, the COVID-19 crisis presents an opportunity for restructuring and creating a “new normal” in which no one is left behind. 

UN Women is implementing a programme titled ‘Gender-Responsive COVID-19 Recovery in India’ to reduce the disproportionate gender-based risks and negative impact of COVID-19 on women, including those who are the most marginalized and in particularly vulnerable situations.

In this context, UN Women seeks the services of an organisation to support in equipping One Stop Centres and related service providers in select states in India with sufficient knowledge and capacity to enhance the provision of response operating in a highly sensitive and complex environment during COVID-19. 


 Enhanced institutional capacities of governance institutions to prevent and respond to all forms of violence against women

Key Results:

  • Mapping of OSCs and institutions delivering essential GBV services in the three states and their role in provisioning of services especially during COVID-19.
  • Develop a framework of model OSCs and create monitoring and evaluation for these institutions after a process of validation from experts. The selected organization will share a potential list of experts in the field of gender-based violence/ violence against women with the UN Women ending violence against women (EVAW) unit and after finalization of the list will hold a deliberation for the experts to finalize the monitoring and evaluation framework draft created by the organization.
    • Develop state-specific training manual/guide for first responders/staff of OSCs/others on survivor-centric response in the context of COVID-19 in English and local languages (Tamil, Hindi, and Punjabi)
    • Develop guidelines in English and local languages (Tamil, Hindi, and Punjabi) on how to provide services safely during the pandemic, including COVID-safe women’s spaces, shelters for GBV survivors, and client counselling through virtual mediums suitable to the Indian context.
    • Equip existing OSCs and strengthen the capacity of OSC and other stakeholders ( including but not limited to Institutions such as 181 Helpline/state-specific helplines, Special Cells, Family Counselling Centers (FCC), Shelter Homes, DPOs, as well as State-specific scheme personnel) and safe spaces for women, through training to address needs of Women and Girls at risk and/or Survivors of GBV to approach such frontline government personnel/staff (competencies, coordination and referral pathways adapted to COVID-19 context)


30 May 2022

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