(Senior) Specialist, India Operations

ABOUT IDinsight

IDinsight helps leaders combat poverty worldwide by designing, deploying and promoting evidence-generating tools. We tailor the best methodologies to partner needs and constraints to fuse evidence with action. We serve governments, NGOs, foundations and social businesses across Africa and Asia in all major program areas including health, education, agriculture, livelihoods, finance, energy and governance.

About the Role

We are looking for a resourceful generalist — someone who thrives on solving unfamiliar problems, can context-switch across workstreams, and doesn’t need a playbook to get started. Someone who can take ownership of critical operational functions while constantly looking for ways to make things work better. The Specialists / Senior Specialists will report to the (S) Manager, India Operations.

What You Will Do

Own the full employee cycle: 

• You’ll be the first point of contact for employee questions and issues, and you will manage multiple people-related processes end-to-end, including recruitment and hiring across roles and teams, onboarding and offboarding, training coordination and facilitation, and day-to-day employee operations and issue resolution.

Build, improve, and institutionalize systems and policies: 

• You will actively identify what is not working and fix it. This includes designing, improving, and maintaining systems related to staffing, recruiting, immigration, onboarding and offboarding, people operations/HR systems, regional policies, safety and security, compliance, and operations strategy.

Strengthen culture and employee experience: 

• This is a deeply people-facing role. You will: be a listening ear for employee concerns, ideas, and feedback; review employee survey data and informal feedback; translate insights into concrete improvements; and organize team-building activities and internal events. You are expected to embody IDinsight’s values and model how we work together.

Support office and India Executive Team operations:

• You will support Office Administrators with logistics, immigration processes, vendor management, and office budgeting. Additionally, you will support the India Executive Team with budgeting, staffing, and internal communications.

Qualifications

Academic and Professional Experience

• Bachelor’s degree in any discipline
• 1–4 years of relevant work experience in Operations, HR, Logistics, and/or Organizational Development; previous experience in the development/policy sector or a consulting firm is an advantage but not limiting. Candidates with fewer years of experience and/ or recent graduates, but with strong demonstrated ownership through various experiences will be fully considered.
• Prior experience working in a fast-paced startup or early-stage organization is a strong advantage Some working experience building and driving full lifecycle hiring initiatives and knowledge of an Applicant Tracking System for sourcing, tracking and managing candidates (experience with iCIMS preferred, but all ATS experience welcome) 
• Experience using a project management tool is advantageous
• Fluency in English and Hindi
• Valid authorization to work in India (if you are an Indian citizen, you automatically have this).

 

Attitude(s) for the Job

• A Get-things-Done orientation
• Comfortable with ambiguity and dynamic environments; a self-starter who moves toward problems rather than waiting to be directed
• Ownership mindset — take real accountability of workstreams and care about the quality of what is produced
• High level of conscientiousness and attention to detail; able to create and manage multi-stakeholder work plans across simultaneous workstreams
• Strong communicator across multiple formats — written communications, public speaking, teamwork, and upward management — including translating complex and multifaceted information into digestible materials
• Openness and ability to work with international, cross-cultural, and diverse teams
• Strong values alignment with IDinsight’s stated values, and genuine passion for global development and social impact
• Strong desire for professional growth and development, with a track record of openness to give and receive feedback
• Already using or actively experimenting with AI tools in your work and eager to push further

For more information, please check the link: (Senior) Specialist, India Operations

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