Project Manager

About ACCESS Development Services 

ACCESS Development Services is a global catalyst to achieve the Sustainable Development Goals. By accelerating collaborative action with global, regional, and local stakeholders, ACCESS is driving financial resilience and security as key outcomes. Set-up in March 2006, ACCESS is structured uniquely to build evidence, create models and align thought leadership in collaboration with Civil Society Organizations, Governments, Private Sector, Donors and Multilateral / Bilateral Agencies.

Position Summary:

ACCESS is seeking a results-oriented Project Manager with strong experience in project implementation, and marketing-led growth. The role will lead end-to-end execution of a community kitchen project—from planning and operational setup to branding, partnerships, compliance, and performance monitoring. The Project Manager will be responsible for on-time delivery, operational excellence, stakeholder coordination, and market integration of food enterprises, ensuring alignment with project outcomes and donor expectations.

Responsibilities:

Project Planning, Implementation & Management

• Lead end-to-end project implementation including planning, execution, monitoring, and closure of F&B related project components.
• Develop detailed implementation plans, timelines, milestones, and resource allocation for project activities.
• Manage field teams and partners to ensure efficient, high-quality, and timely delivery of project outputs.
• Conduct weekly and monthly project reviews, identify risks and bottlenecks, and implement corrective actions.
• Ensure adherence to approved project scope, timelines, budgets, and quality standards.
• Coordinate closely with Marketing, Finance, HR, Admin, and MIS teams for smooth project operations.
• Lead donor engagement, including progress updates, reviews, and compliance with reporting requirements.

Operations Oversight

• Oversee the setup, operationalization, and scale-up of community kitchens and F&B enterprises.
• Ensure implementation of standard operating procedures (SOPs) related to food preparation, hygiene, safety, quality control, and service delivery.
• Support kitchen operations including menu planning, pricing, procurement planning, vendor coordination, and daily operations optimization.
• Ensure compliance with FSSAI and other food safety, health, and local regulatory requirements.
• Identify operational efficiencies to improve cost control, quality consistency, and customer satisfaction.

Marketing, Branding & Business Development

• Lead marketing and branding strategy for community kitchen initiatives, both digital and on-ground.
• Facilitate onboarding and coordination with online food delivery platforms (e.g., Swiggy, Zomato, cloud kitchen platforms).
• Develop and execute market-entry and customer acquisition strategies, including B2B and institutional sales (offices, schools, hospitals, hostels, events).
• Support brand positioning, packaging, pricing strategies, and promotional campaigns.
• Build partnerships with corporates, institutions, aggregators, and local market players to drive revenue and scale.
• Track sales performance, customer feedback, and market trends to inform continuous improvement.

Stakeholder & Partner Management

• Act as the primary point of contact for donors, implementation partners, service providers, and regulatory bodies.
• Coordinate with training, marketing, and operations partners to ensure alignment with project goals.
• Liaise with government departments and regulatory authorities for licenses, registrations, and operational approvals.

Monitoring, Reporting & Financial Oversight

• Establish and monitor key performance indicators (KPIs) related to operations, marketing, revenue, and sustainability.
• Review MIS data regularly to track progress against targets and guide decision-making.
• Prepare high-quality reports, case studies, and documentation capturing outputs, outcomes, and learnings.
• Ensure financial discipline, budget tracking, and compliance with donor and organizational norms in coordination with the Finance team.

Experience

• Master’s degree in Business Management, Entrepreneurship, Marketing, or a related field.
• 5–7 years of professional experience in project implementation and management, preferably in food services, F&B operations, cloud kitchens, QSRs, or allied sectors.
• Demonstrated experience in launching, managing, or scaling food operations.
• Strong exposure to marketing, business development, and partnership management in urban contexts.
• At least 5 years of experience managing multi-disciplinary field or operations teams.
• Experience working with donor-funded or multi-stakeholder projects will be an added advantage.

Skills & Competencies

• Project Planning, Execution & Risk Management
• Food & Beverages Operations Management
• Marketing Strategy & Brand Development
• Business Development & Market Linkages
• Stakeholder & Partner Coordination
• Financial Oversight & Budget Monitoring
• Strong Documentation & Reporting Skills
• Proficiency in MS Word, Excel, PowerPoint, and MIS tools

Language Proficiency:

• Excellent command over English language (read, speak, understand and write)
• Good command over Hindi language (read, speak and understand)
• Travel Requirement:
• Willingness to travel across project locations as required for implementing the project effectively.

For more information,please check the link: Project Manager

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