Senior Operations Manager

Position : Senior Operations Manager (SOM)

Managerial Level : M2

Reporting to : Board of Trustees / Governing Council

Job Type : Contractual / Full time

Location : Pune

Experience : 10 -12 years

Salary : Upto 11 LPA, Commensurate to experience

Who We Are: 

With the vision of “Bringing communities together to create and sustain a better tomorrow”, Tarachand Ramnath Seva Trust (TRUST) is now the primary means of bringing about social change for the Rathi family. TRUST aims to narrow the gap between the world as it is and the world we aspire to live in. Our interventions focus on creating strategic, structured, measurable philanthropic initiatives. Summary: This role involves leading strategic actions and assisting managing trustees & consulting agencies to ensure smooth operations of all programs.

Why Do We Want This Position Filled?

• To achieve operational efficiency, streamline processes & anchor stability at Trust

• To ensure the successful delivery & impact of the Trust’s programs

• To be the face of the Trust on public forums

What Do We Expect From This Position:

1. Lead the Team

   1. Provide the vision for the growth and professionalisation of the entire team.

   2. Mentor the team & ensure transgression of Trust culture throughout the team

   3. Empower team to deliver on respective operations & initiatives successfully

   4. Establish & monitor team performance monitoring systems 

   5. Conduct regular reviews

2. Budgeting & Programs Oversight

   1. Plan, coordinate, and execute the annual budget process 

   2. Keep track of budget utilization against the annual plan.

   3. Ensuring delivery of the programs and w.r.t. key outcomes as decided 

   4. Supervise the Trust’s activities, monitor respective on-field operations.

   5. Liaison with implementing agencies to ensure the program & organization goals are met

3. Operations Management

   1. Provide analytical support to Trust’s governing council 

   2. Development of internal management reporting capabilities.

   3. Improve administrative & operational services (e.g. accounts & finances)

   4. Upgrade & implement appropriate systems, policies, standards, & procedures.

   5. Oversight of the organisation's daily operations & work across all verticals

   6. Design and content review of internal as well as external collaterals 

4. Manage Partnerships and Oversee Reporting

   1. Ensure quality relations with all stakeholders.

   2. Promote strong ties with community partners & other local organizations

   3. Represent the Trust at partners’ (or other) programs, events or conferences

5. Board / Trustee Relations

   1. Report to the Board of Trustees on a frequent basis.

   2. Equip the Board with all necessary information to make informed decisions.

   3. Anchor discussions with the advisory boards to ensure the direction of the organisation and it’s constituent programs is adhering to the overall & respective vision.

How Does Our Ideal Candidate Look Like?

Education & Experience

• Master’s degree in social work and a Deep Passion for bringing change.

• Proven experience in a leadership role within a non-profit organisation or similar sector.

• Holding a position 

Knowledge & Skills

• Strong strategic planning and organisational skills

• Excellent communication and interpersonal skills

• Knowledge of relevant legal, regulatory, and compliance issues.

Broad OKRs

Objective 1 : Trust’s Operational Efficiency & Stability

KRA 1 : Program delivery targets achieved

KRA 2 : Employee retention rates 

KRA 3 : Tech Integration in Trust

Objective 2 : Trust’s Impact

KRA 1 : Timeliness of program delivery

KRA 2 : 100% utilisation of available funds

KRA 3 : Trust’s partnerships

*to be elaborated & quantified post-joining

Who To Reach Out To?

●   Fill out the form attached here : https://forms.gle/TeSFARotoYTGW8DPA

Tags Admin HR Operations