Senior Technical Product Manager

About Project Tech4Dev

Project Tech4Dev is an Ecosystem Collaborative that has been working with NGOs in India since 2017. Our mission is to build and support the ecosystem of software, data, design companies, nonprofit partners, and foundations working towards creating social impact globally. We provide technology solutions, tools, and expertise to help organizations improve their operations, scale their outreach, and enhance their effectiveness.

Responsibilities

• Own product features end-to-end, from discovery and PRDs to launch, adoption, and iteration.
• Define, track, and improve product KPIs using analytics, experiments, and user insights.
• Shape the product roadmap through customer research, consulting, usage data, and business priorities.
• Partner closely with engineering to write clear requirements, make technical trade-offs, and ensure successful execution.
• Analyse data independently using SQL/BigQuery and translate insights into product decisions.
• Prototype and validate new ideas, including AI-powered capabilities, before full-scale development.
• Drive the AI product vision by identifying, evaluating, and delivering practical, responsible AI features.
• Design intuitive user experiences through prototyping, usability testing, and cross-functional collaboration.
• Partner with NGOs to understand needs, define solutions, and deliver impactful implementations.
• Enable NGO success through product consulting, onboarding, best practices, and continuous process improvement.

Qualifications & Experience

• 10+ years total experience, including 5 years in SaaS product management
• Proven track record of shipping software products end-to-end and owning outcomes — strategizing, planning, executing, and being measured on the results.
• Hands-on technical ability to work with database queries, dashboards and data analysis; able to follow front-end and back-end technical discussions and make informed trade-offs.
• Data-driven mindset: experience defining KPIs, instrumenting features, and using product analytics to drive decisions.
• AI fluency: working understanding of modern AI/LLM capabilities and limitations, and a point of view on where they add value in a product.
• Design ability: can wireframe and prototype using AI, and has a strong sense for UX.
• Experience in user research and translating feedback into product improvements.
• Facilitation and communication: excellent communicator who can explain technical concepts to non-technical stakeholders, and comfortable presenting, teaching, and facilitating sessions.
• Ability to maintain customer relationships and provide empathetic, patient product support.

Preferred Experience

• Experience working in the social sector or with mission-driven organizations.
• Experience working on chatbots / conversational products / Glific.
• Familiarity with open-source products and their communities.
• Comfort building quick prototypes or writing light code to validate ideas.

For more information,please check the link: Senior Technical Product Manager

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