Sr. Program Manager, Disaster Relief, Amazon Community Impact

About Amazon

Founded by Jeff Bezos in 1994, Amazon is a massive multinational technology company known globally for e-commerce and cloud computing. Originally starting as an online bookstore, it has since become the world's largest online retailer, while its subsidiary, Amazon Web Services (AWS), leads the global cloud infrastructure

Key job responsibilities

• Lead disaster relief operations and incident command for activations across the Asia Pacific (APAC) region
• Manage pre-positioning hubs in the region, including inventory systems, vendor coordination, and logistics partnerships
• Define and iterate on regional in-kind product donation strategy and delivery mechanisms
• Influence global hub strategy using regional data and operational experience
• Coordinate across procurement, transportation, and logistics partners to drive operational efficiencies
• Enhance playbooks and operational excellence standards across all regional offerings
• Manage stakeholder relationships across internal teams and external partners during activations

About the team

Diverse Experiences:

• ACI values diverse experiences. We encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture:

• It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amazon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth:

• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of program or project management experience
• 5+ years of delivering cross functional projects experience
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience in a high-volume environment, such as a security operations center, event security, call center, or crisis management/emergency response center
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Experience in retail, operations, supply chain, transportation, or warehousing/inventory management
• Experience developing and implementing operational excellence programs and training initiatives
• Experience writing playbooks, creating mechanisms, and delivering measurable results in ambiguous, agile environments
• Passion for disaster relief; direct disaster relief experience preferred

For more information, please check the link: Sr. Program Manager, Disaster Relief, Amazon Community Impact

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