Assistant (Communication)

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About the Organization

The Tata Institute of Social Sciences (www.tiss.edu), established in the year 1936 is a Deemed to be University, fully funded by the University Grants Commission, Govt of India. TISS is a Grade I University with NAAC score of 3.89/4 and is ranked 60 under NIRF University Rank Category for 2022.

Job Description/Responsibilities

The Assistant (Communication) will function as one of the important functionary of TISS Care (Communication Support Center for admission related activities). The specific roles include (but not limited to);

• Assist the TISS Care center to attend telephonic queries and make outgoing calls. Should be prompt to reply on emails with respect to admission queries.
• Guiding walk-in candidates, students and parents to the concerned office.
• Maintaining MIS reports on daily basis. Proficiency in Computer Operations.
• Maintain good rapport with the team at work place
• Prepared to work in shift duty (9am to 5pm / 10pm to 6pm / 11am to 7 pm from Monday to Saturday)
• Willing to work on Sundays and Public Holidays whenever required.
• Proficiency in MS office with good ability to prepare word documents and operate data excel files.
• Excellent written and oral communication in English and Hindi
• Knowledge of Marathi will be added advantage
• Self-motivated with dynamism and flexibility
• A team player with ability to multi-task

Education Qualification/Required Skills & Experience

Essential Qualifications:

• Bachelor’s Degree in any discipline with 55% of Marks.
• One year Experience of Work with Senior Officials of Large Firms/ Institutions.

Desirable Qualifications:

•  Work Experience in Academic/ Research Institutions.
• Proficiency in MS Office, ERP work.

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