Associate National Project Officer

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About the Organization

UNESCO is the United Nations Educational, Scientific and Cultural Organization. It contributes to peace and security by promoting international cooperation in education, sciences, culture, communication and information. UNESCO promotes knowledge sharing and the free flow of ideas to accelerate mutual understanding and a more perfect knowledge of each other's lives. UNESCO's programmes contribute to the achievement of the Sustainable Development Goals defined in the 2030 Agenda, adopted by the UN General Assembly in 2015.

Job Description/Responsibilities

Under the overall authority of the Director and direct supervision of the National Information Technology Officer of the Institute (NITO), the incumbent will serve as “Associate National Project Officer (ICT) and will be responsible for the following duties

Technical Course Administration:

• Ensure accurate and efficient management of technological aspects related to course administration on FramerSpace (UNESCO MGIEP’s in-house developed learning experience platform).
• Maintain certificate configurations, cohort configurations, and other technological administrative tasks for FramerSpace courses.

Coordination with FramerSpace Support Team

• Act as a focal point for communication between the FramerSpace support team and FramerSpace development team.
• Ensure timely resolution of technical issues and user support.

Liaison with Program Team

• Collaborate with program teams to understand course requirements and ensure effective integration of FramerSpace features.
• Track bugs and new feature requests from program teams, providing regular updates.

Monitoring and Course Enhancement

• Regularly monitor courses on FramerSpace and identify opportunities for improvement.
• Collaborate with course creators and moderators to integrate new technology affordances into FramerSpace courses.

Administration of Training Programs

• Ensure that the tutorials on FramerSpace know-hows are up-to-date.
• Coordinate and administer training programs for FramerSpace users, both within and outside UNESCO MGIEP.
• Provide guidance on the affordances and features of FramerSpace to FramerSpace users.

Engagement with External Software Vendors

• Communicate with external software vendors responsible for developing and maintaining FramerSpace features.
• Coordinate the implementation of new features and ensure seamless integration.

Software and License Management

• Ensure all software licenses within UNESCO MGIEP are up-to-date for optimal IT processes.
• Collaborate with relevant officers to manage software procurement and licensing.

Any other related task as assigned by the supervisor/ Director.            

Education Qualification/Required Skills & Experience

• Advanced university degree (Masters or equivalent) in education, educational technology, computer science, or a related discipline.
• Work Experience:  Minimum two years’ experience in working with educators in delivering online and in-person education programmes and/or working with education and/or other social sectors, and/or ministries in government.

Position-Related Skills and Competencies:

• Competence and familiarity with digital learning design.
• Substantial experience in information and communication technology.
• Good knowledge of programme and project related to IT in Education.
• Excellent interpersonal and communication skills.
• Global teamwork experience and ability to work in multicultural environments.
• The ability to multi-task, deal with ambiguity, and cope with rapidly changing and pressurized circumstances
• Languages: Very good knowledge (written and spoken) of English.

Desirable qualifications

Education

• Ph.D. in education, educational technology, information technology, or related discipline.

Work Experience

• Professional experience within an international environment/United Nations Agency and experience working in a multidisciplinary team will be an asset.

 Languages

• Working knowledge of other UNESCO Official languages (Arabic, Chinese, French, Spanish, and Russian).

For more information please check the Link

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