Digital Specialist – Fragility, Conflict and Violence

Duties and accountabilities: 

The Digital Specialist – Fragility, Conflict and Violence (FCV) will help drive the development of FCV-sensitive solutions, policies, and programs that advance digitalization and accelerate development outcomes in contexts affected by FCV.

The Digital specialist will also support lending and analytical projects with technical expertise on how to use digital solutions to mitigate drivers, risks and impacts of FCV, and unlock the opportunities, benefits, and risks of digitalization in FCV contexts. The position will report to the Practice Manager, Digital Economy and Society and collaborate closely with the Lead for the Digital in FCS program as well as with colleagues from across global and regional teams.

In close collaboration with the Lead for the Digital in FCS program, the Digital Specialist – FCV will:

• Support analytical work on solutions, policies, and programs that improve connectivity, enhance affordability, expand access to digital services, build digital skills, and create digital/digitally enabled jobs in FCV contexts - including forcibly displaced persons - to identify good practices, emerging opportunities, and ways to mitigate risks that can be incorporated in WBG-financed activities.
• Support the integration of solutions, policies, and programs into WBG-financed projects to enable populations in FCV contexts to access digital services and participate in the digital economy, applying an FCV-sensitive approach that expands opportunities while ensuring no harm.
• Contribute to the development and management of awareness and capacity development initiatives on solutions, policies, and programs to responsibly advance digitalization in FCV contexts, including blogs, webinars, and workshops.

Key Responsibilities

Technical Inputs and Solution Assessment

• Provide technical expertise on the development and integration of FCV-sensitive digital solutions, policies, and programs into World Bank operations in contexts affected by FCV that enable populations affected by FCV, including forcibly displaced persons, to access digital services and participate in the digital economy.
• Assess opportunities, risks, and potential unintended consequences of deploying solutions, policies, and programs to advance digitalization in FCV settings, ensuring that interventions do no harm.

Analytical and Knowledge Work

• Support analytical studies to document lessons, identify best practices, and develop new approaches to solutions, policies, and programs to improve connectivity, enhance affordability, expand access to digital services, and create digital/digitally enabled jobs in FCV contexts, identifying emerging opportunities, good practices, and approaches to risk mitigation as well as ways to use digital to address the drivers, risks and impacts of FCV.
• Contribute to the development of knowledge products such as toolkits, blogs, case studies, and policy notes that highlight practical, solutions, policies, and programs that advance digitalization for populations in FCV contexts.

Project and Operational Support

Provide operational support to regional and country teams in tailoring digital solutions, policies, and programs to FCV contexts and contribute to the preparation and implementation of Bank-financed projects and analytics in FCV contexts integrating those solutions, ensuring alignment with FCV-sensitive design principles.

Capacity Building and Awareness

• Contribute to the design and delivery of awareness-raising and capacity development initiatives that highlight best practices for tailoring solutions, policies, and programs to advance digitalization to FCV contexts, including workshops, webinars, and staff training.
• Engage with external partners, including UN agencies, NGOs, and private sector actors, to strengthen collaboration and disseminate knowledge on responsible and ethical digital use in FCV.

Collaboration and Inclusion

• Work closely with the Lead for the Digital in FCV program, Practice Manager, and global/regional teams to ensure close coordination across the Digital VPU as well as with the FCV Group and other Global Practices to align digital interventions with broader strategies and initiatives for FCV.
• Promote gender equality, youth inclusion, and accessibility for displaced and marginalized populations in digital strategies and projects in FCV contexts.

Selection Criteria

• Master's degree in public policy, economics, law or a related relevant field.
• A minimum of 5 years of experience in digital economy or technology policy of which at least 2 years’ experience working on/in countries on the WBG FCS list, including to design, develop, and deploy digitally enabled solutions to drive development outcomes.
• Proven excellence in stakeholder engagement and diplomatic skills, including ability to identify synergies, spot win-win opportunities, and shape partnerships to capitalize on these.
• Excellent interpersonal skills, proven team orientation, proven ability to work effectively and collaboratively within and across institutional boundaries.
• Strong analytical skills and problem-solving skills, including ability to simplify complex issues, think innovatively about the role of emerging technology to drive economic and social development.
• Excellent writing and communication skills in English as demonstrated by a proven track record of effectively delivering technical information in a clear and effective manner to a non-technical audience.
• Ability to deal sensitively in multi-cultural environments, including significant work experience in developing countries.
• Strong ability to work independently.
• Fluency in English is required. Proficiency in French, Portuguese, or Arabic is preferred.

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