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About the Organization

The World Bank (WB) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions (IBRD, IDA, IFC, MIGA, and ICSID) dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development on a livable planet. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

Job Description

Acumen India is seeking a dynamic individual for a hybrid role encompassing Office Administrator (50%) and Executive Assistant (50%) responsibilities. Reporting to the India Country Director, this role requires a proactive, organized individual with a talent for multitasking and a commitment to our mission.

Job Responsibilities

• Process payments to staff and vendors within service standards and contractual terms, which include invoice review, data entry, and payment proposal preparation, review, and release in accordance with established guidelines.
• Track and clear invoice work items assigned in the SAP inbox; check emails received from clients and take immediate action; resolve cases that require special attention.
• Follow up with TTLs, managers, other staff, and vendors regarding pending workflow items.
• Apply provisions of US GAAP for accrual accounting.
• Adopt best practices to set off vendor receivables.
• Research and initiate action for vendor debit balances; work with vendor on refunds.
• Investigate and resolve cases for failed payment executions, stop payment requests, and stale-dated checks.
• Execute vendor down-payments, as needed for prepaid expenses and advances and ensure these are netted against subsequent invoices; monitor and resolve open down-payments.
• Execute daily Evaluated Receipts Settlement (ERS) process to generate invoice documents in SAP from electronically approved service entry sheets.
• Provide resolution to vendor claims relating to non-payment or incomplete payment or insufficient information to apply payments.
• Respond to queries from vendors and units relating to invoice payments.
• Analyze / research / act on requests for accounting adjustments relating to accounts payable, engage in discussion as needed to understand and determine action required.
• Submit employee reimbursement request for miscellaneous payments to consultants and non-PO payments to firms!
• Coordinate with the vendor master team to update banking information!
• Maintain excellent client rapport and demonstrate client service skills in resolving issues.
• Participate in ad-hoc activities such as system testing and other assigned tasks.

Education Qualification/Required Skills & Experience

• Bachelor’s degree in accounting, Commerce, or related field with a minimum of 3 years of relevant experience.

Core Technical Knowledge and Skills:

• Substantial work experience with transaction processing using integrated, automated accounting systems with a comparable level of complexity to the SAP system; a proven track record of critical thinking skills in an automated accounting environment; experience with SAP is desirable but not required.
• Proficiency in Microsoft Windows applications, such as Excel, Word, and PowerPoint. Demonstrated ability to learn modern technology quickly and effectively.
• Strong verbal and written communication skills.
• Should be client focused, flexible and work effectively collaborate with other staff in the unit and outside.
• Meet CTR Core Competencies at GD level (given below).

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