IT Project Manager – Digital Health (ESIC Programs)

IT Project Manager – Digital Health (ESIC Programs)

Location: Remote / Multi-state travel as required
Engagement: Full-time / Project-based

Role Purpose

The IT Project Manager will be responsible for end-to-end planning, coordination, and delivery of ESIC’s digital health initiatives, including health-risk profiling tools, OPD pre-consultation triaging systems, and internal program monitoring solutions.

The role focuses on program orchestration, vendor-led delivery management, governance, and rollout readiness, ensuring predictable execution and operational adoption across states and healthcare facilities.

Key Responsibilities

1. Project Planning & Delivery Management

• Develop and manage detailed project plans covering:
  • Scope, milestones, timelines, dependencies, and deliverables
• Coordinate delivery across multiple workstreams (technology, operations, training, deployment)
• Track delivery progress against plan and report status to Program Team, ESIC team etc
• Act as the primary delivery coordinator between ESIC teams, technology partners, and implementation agencies
• Own day-to-day delivery oversight across vendors and workstreams
• Manage delivery artefacts using JIRA or equivalent tools, including:
  • Backlogs, user stories, tasks, defects, and releases
  • Sprint planning, sprint reviews, and burn-down tracking
• Track and resolve dependencies, risks, and delivery blockers
• Ensure vendor outputs meet functional, quality, and timeline expectations
• Coordinate closely with Sr. BSA on requirement clarifications and acceptance criteria
• Plan and manage pilot deployments and phased rollouts
• Coordinate training, onboarding, and go-live readiness
• Ensure solutions are usable in:
  • Low digital literacy environments
  • Multilingual contexts
  • Low-connectivity or offline conditions
• Identify and manage risks related to scope, delivery, adoption, and compliance
• Maintain delivery governance through:
  • Risk and issue logs
  • Change requests and approvals
  • Decision tracking and escalation
• Ensure compliance with government IT and data security norms
• Coordinate User Acceptance Testing with Program Team & ESIC stakeholders
• Track defects, ensure closures, and obtain sign-offs
• Support go-live and post-deployment stabilization
• Monitor early adoption and coordinate corrective actions
• Prepare structured status reports and dashboards
• Facilitate review meetings, sprint reviews, and steering committee updates
• Maintain transparent communication across technical and non-technical stakeholders

2. Vendor, Partner & Delivery Management

3. Pilot, Rollout & Adoption Readiness

4. Risk, Quality & Governance

5. UAT, Go-Live & Stabilization

6. Reporting & Stakeholder Communication

Required Qualifications & Skills

Education

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field
• MBA / PG in Project or Program Management preferred

Experience

• 8–12 years managing IT or technology-enabled projects
• Strong experience in vendor-led and agile / hybrid delivery environments
• Prior exposure to GovTech, healthcare IT, or large public-sector programs preferred

Core Skills

• Strong delivery and execution management
• Hands-on experience with JIRA or similar delivery tracking tools
• Vendor and stakeholder management
• SDLC and agile delivery understanding
• Clear documentation and reporting discipline

Good to Have

• PMP / PRINCE2 / CSM certification
• Experience with multi-state or multi-facility deployments

Candidates may apply through the below mentioned link:- IT Project Manager – Digital Health (ESIC Programs)

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