Learning & Development (L&D) Consultant – Workday enablement

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About the Organization

World Resources Institute India is an independent, non-profit global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. Our work focuses on building sustainable and livable cities and working towards a low carbon economy. Through research, analysis, and recommendations, World Resources Institute puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being.

Job Description

The World Resources Institute (WRI) is seeking a temporary Learning & Development (L&D) Consultant based in India to support staff to adopt new ways of working as we transition to a new global HR, Financial, Accounting and Planning system (Workday). This person will be responsible for continuing our work to analyze our learning needs, supporting the continued design, development, and delivery of a comprehensive learning journey for our staff that focuses on the behavioral change we need to drive high levels of uptake of new ways of working in all our global offices.  We are looking for someone who will help our staff learning new ways of working and processes in an engaging, interactive, modern and effective way, focusing on achieving clear learning outcomes.

Job Responsibilities

The consultant will:

• Conduct a high-level learning needs analysis for the knowledge, skills and behaviours staff need to change as we transition to new processes in Workday, with a specific focus on leadership and line manager readiness.
• Design and develop a learning journey aligned with a clear set of learning outcomes.
• Deliver engaging, accessible training solutions using varied delivery formats (e.g. digital, in-person, interactive, social media, video).
• Ensure the learning experience reflects WRI's values, philosophy, and the benefits of Workday adoption.
• Collaborate with technical teams and subject matter experts to co-deliver training globally, bringing expert delivery techniques and an engaging style to impact knowledge transfer and process uptake.
• Work closely with the Communications team to co-create a motivating and engaging narrative for why we are changing the way we work, how and what each person’s role is in that transition.
• Develop and implement a ‘Train the Trainer’ module for internal training champions.
• Apply principles of behavioral change and adult learning theory to enable shifts in how staff engage with systems and processes.

Education Qualification/Required Skills & Experience

• Strong background in Learning & Development, with qualifications in L&D and/or behavioral change
• Proven 10+ years of experience in training design, development and delivery in complex, global organizations
• Familiarity with Workday or similar enterprise systems
• Expertise in designing and implementing engaging and accessible learning experiences (beyond traditional PowerPoint trainings)
• Ability to translate technical concepts into clear, outcome-driven learning materials
• High levels of cultural sensitivity and emotional intelligence
• Experience co-delivering training alongside technical teams and SMEs
• Strong collaboration skills and ability to work across functions, especially with Communications, Finance, and HR
• Excellent facilitation and communication skills

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