Manager Water Product & Operations

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About the Organization

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

Job Description

The Manager – Water Product & Operations – Safe Water Program is a pivotal leadership role at the intersection of technology, public health, and rural operations. This position is ideal for someone who thrives in a fast-paced, impact-driven environment and is eager to own the technical and operational rollout of physical water devices and treatment systems that are deployed in rural communities across India.

You will be responsible not only for refining and innovating the product itself, but also for ensuring its successful integration into state-level programs by collaborating with engineers, field teams, and senior partners.

The position demands a combination of deep technical expertise in hardware/engineered products, hands-on field sensibility, and the ability to manage multi-stakeholder coordination. You will play a central role in transforming product ideas into real-world physical solutions  that improve the health outcomes of rural communities across India.

This opportunity is ideal for a seasoned professional with a strong foundation in engineering, product design, or environmental science, coupled with hands-on experience managing complex product lifecycles. We specifically seek candidates with experience in physical products such as water treatment systems, medical devices, automotive components, industrial equipment, or similar engineered hardware products.

Job Responsibilities

Product Strategy & Technical Leadership

• Own the full lifecycle of product development, including research, design, testing, iteration, and deployment of physical  devices.
• Lead the technical team to drive innovation and product improvement.
• Ensure all physical devices meet compliance standards and field performance benchmarks.
• Collaborate with researchers, academic partners (e.g., IIT Kanpur), and subject-matter experts to integrate cutting-edge technology.
• Oversee product testing in field conditions, including durability, performance, and user acceptance testing

Operational Oversight & Field Implementation

• Oversee and hold accountable  Learning Management Team State Managers and field engineers to plan and execute device trials and rollouts within designated timelines.
• Set up systems for regular communication, monitoring, and feedback loops with state teams to track device performance and usage.
• Ensure timely follow-ups, issue resolution, and escalation management with state and regional staff.
• Support state teams with the development of training materials, field protocols, and troubleshooting SOPs.
• Manage supply chain, inventory, and logistics for device distribution and maintenance

Stakeholder & Team Management

• Build high-level partnerships with academic institutions, vendors, and technology collaborators.
• Represent the organization in key technical forums, workshops, and cross-sector dialogues.
• Lead knowledge-sharing sessions and prepare technical documentation such as user manuals, design briefs, and operational SOPs.
• Mentor and guide junior engineers and state-level technical staff to build long-term internal capacity.

Education Qualification/Required Skills & Experience

• Bachelor’s degree in Bachelor’s degree in Engineering, Business Administration, Operations Management, or a related technical/operations field
• Minimum 5 years of experience in managing large-scale field operations, program implementation, or product deployments
• Proven ability to lead end-to-end hardware/engineered product development and implementation across teams
• Experience with physical products such as water treatment systems, medical devices, automotive components, industrial equipment, or similar engineered hardware is strongly preferred
• Strong communication and stakeholder management skills
• Ability to work independently and make informed, high-stakes decisions
• Master’s degree in Management/Operations or a related discipline would be a bonus
• Experience working with academic institutions or government partners would be a bonus
• Familiarity with rural implementation or technology deployment in resource-limited settings would be a bonus

For more information please check the Link

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