Communications Officer

Follow us@ngobox

About the Organization

In India alone, we are working in communities in 90 districts across 17 states. Our team’s presence on the ground allows us to act quickly and leverage the unique strengths of our communities of work.

Job Description

We are seeking a Communications Officer to play a pivotal role in developing and implementing strategic communications and marketing initiatives that align with our global objectives and reflect the unique needs of our country programs and the communities we serve. This role is central to advancing our awareness and fundraising efforts through powerful storytelling and impact-driven messaging. If you love to write, have a proven track record of driving successful communication initiatives, and know what it takes to develop the right content with the right message for the right audience, then this could be your dream job.

As a key member of our growing Marketing & Communications team, you will be one of our first communications-focused professionals based outside of Canada. You will act as a vital bridge between our headquarters and our field teams, collaborating across departments to ensure consistent, culturally sensitive and impactful communications worldwide.

Chatting with our partners in Bangladesh about local media opportunities or collaborating with colleagues in India on a fundraising campaign could become your new normal. Joining a Teams call to brainstorm with colleagues in Canada in the morning and then interviewing a community health worker in Nepal in the afternoon could become your new day-to-day. Best of all, you will be part of something big, helping to drive our organization forward as we work toward our vision of the elimination of avoidable vision loss.

Job Responsibilities

As part of a small but mighty Marketing & Communications team with big ambitions, you’ll wear many hats. Your main areas of focus and key responsibilities are listed below.

Develop and Implement Regional Communications Strategy and Plans

• Collaborate with the Director of Marketing & Communications, the Regional Director – South Asia and country teams to develop regional communications strategies that align with global and local objectives.
• Establish clear goals, regional targets and key performance indicators; track progress on a monthly, quarterly and annual basis.
• Execute global and regional strategies in coordination with cross-functional teams to achieve desired outcomes.

Storytelling and Content Development

• Gather and write compelling stories by interviewing donors, staff, partners and beneficiaries, for use across platforms – publications, websites, social media and campaigns. (Please note: this position is not responsible for managing our official social media accounts but will contribute content to support our social media strategy.)
• Create and adapt content (e.g., blogs, newsletters, FAQs, annual reports, one-pagers, presentations) for diverse audiences and cultural contexts, working with external graphic designers and consultants as required.
• Collaborate with the Resource Mobilization team to develop content for fundraising campaigns and donor engagement (e.g., impact reports, thank-you letters, emails, web campaign content), crafting engaging narratives that highlight impact and inspire support.
• Coordinate with field and head office teams to collect quality visual assets; take photos/videos as needed and ensure appropriate consent documentation.

Digital Marketing and Online Giving Support

• Ensure consistency and accuracy in messaging and fundraising goals across the organization’s websites and platforms, to build trust and brand recognition.
• Collaborate with the Digital Marketing team to optimize donation pages for clarity and user experience.
• Build and manage an active online community of supporters and potential donors.
• Support targeted digital campaigns using SEO, email marketing, content strategy and social media advertising to drive engagement and donations.

Media Relations

• Serve as a regional media spokesperson, as needed, under the guidance of the Media Officer.
• Identify opportunities to position Operation Eyesight staff and partners as thought leaders.
• Contribute to crisis communications planning and response.
• Draft media releases and advisories, key messages and briefing materials.

Brand Awareness and Local Outreach

• Work with country teams to build brand awareness through culturally relevant communication tactics.
• Conduct market research to identify target audiences, communication channels, and awareness and fundraising best practices.
• Oversee the production of local materials and advertisements in compliance with both local and global brand guidelines.

Internal Communication and Coordination

• Act as a communications liaison between the Calgary head office and country offices to ensure accurate and timely information sharing.
• Participate in cross-departmental meetings, representing the Marketing & Communications team and reporting back on relevant action items.
• Coordinate social media and email inquiries with local offices to ensure responsive engagement; manage information accurately, ethically and confidentially.
• Monitor local media landscapes and report challenges and opportunities to the global team.

General Marketing & Communications Support

• Uphold branding, social media and content usage policies, including ethical storytelling and consent.
• Provide writing and editing support for internal teams, including fundraising proposals and program reports.
• Assist in organizing and promoting campaigns and events, including virtual events. Design event materials (e.g., invitations, banners, event pages) and manage post-event communications.
• Support additional tasks as needed by Marketing & Communications and other departments.

Education Qualification/Required Skills & Experience

• Degree in public relations, journalism, communications, marketing or related field
• Minimum of five years’ experience in public relations, communications or marketing
• Experience in the not-for-profit and/or international development sector is a strong asset

Job-Related Skills

• Exceptional writing skills with a strong command of English grammar, spelling and style; adept at tailoring content for diverse mediums and audiences
• Demonstrated proficiency in Microsoft 365 Business applications, including Word, Excel, SharePoint, Teams, PowerPoint and Outlook
• Excellent communicator with strengths in written, verbal, visual and interpersonal communication
• Proven ability to collaborate effectively with cross-functional teams to achieve shared objectives
• Skilled in managing and prioritizing multiple projects under tight deadlines
• Meticulous attention to detail, especially in written communications
• Open-minded and eager to learn about different cultures and markets
• Experience with WordPress, Canva and/or Adobe Creative Suite is a strong asset

Submit your resume and cover letter to babua@operationeyesight.com  on or before August 4, 2025, mentioning your current CTC and expected CTC. In addition, please provide two writing samples (an impact story and a work sample of your choice).

Join us for the 12th Edition of India CSR & ESG Summit 2025 | Register Now

 

Tags Jobs in Telangana Jobs in Hyderabad Jobs in Communication Jobs in Media