Exams Operations Executive

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About the Organization

The British Council has been operating in India since 1948. Our vision is of a bilateral relationship strengthened by improved economic, social and cultural opportunities for the next generation of young people in India

We work in arts, education and by sharing the English language and increasingly focus on transformative programmes online (with the aim of reaching of tens of millions of people online in 2017 and more in future years) and through partnerships in States across the country

Job Description

To support the planning and delivery of UK examinations to enable the British Council to achieve its objectives by ensuring quality and compliance standards are met and the highest levels of service are offered to both internal and external customers.

Job Responsibilities

• Your role will include the following areas: exam logistics, test day planning, post-test activities, test day staff / examiner allocation.
• Responsible for operational excellence in the planning and delivery of Distribution and other examinations.
• Adhere to India Exams, global and board specific procedures, policies and ensure that procedural timelines are met.
• Responsible for compliant and secure storage of all required data and materials
• Provide required financial data as required to ensure an efficient, secure and appropriately controlled environment as per British Council’s financial control standards
• Coordinate all resources efficiently, taking into account times of peak activity and factors which could influence operations, for example festivals and seasonal weather constraints
• Manage and ensure all storage of exams material and information is secure, compliant and meets all procedures and policies.
• Support Exams operations, logistics and exam delivery by supporting pre and post exams delivery.
• Co-ordinate first level communications with customers and vendors.
• Complete required financial tasks as per British Council Financial guidelines and provide accurate financial information when requested.
• Adhere to operations service level agreements & agreed turnaround times as per customer service standards 
• To ensure compliance with all corporate standards (e.g. DISTRIBUTION audits, Quality, Control and Compliance, Equality, Diversity & Inclusion, Data Protection and Safeguarding as well as externally driven client requirements) and in line with agreed financial and non- financial targets.     

Education Qualification/Required Skills & Experience

• Any graduate

For more information please check the Link

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