HR Officer

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About the Organization

Aga Khan Rural Support Programme (India) is a non-denominational, non-government development organization. AKRSP(I) works as a catalyst for the betterment of rural communities by providing direct support to local communities. AKRSP(I) is active in over 3255 villages of Gujarat, Madhya Pradesh, Bihar and Maharashtra. It has impacted lives of over 3.5 million people from marginalised sections of society. Over 80% of the households impacted by AKRSP(I)'s work belong to marginalised communities like tribals, dalits, and minorities. Over 60% of beneficiaries are women who form a core group for program interventions.

Job Description

The HR Officer will support the implementation of HR systems and policies, ensuring timely hiring, effective onboarding, training facilitation, grievance support, and HR policy communication. The role is crucial in bridging the gap between strategic HR initiatives and grassroots implementation.

HR Implementation & Support:

• Assist the HR Lead in rolling out and monitoring new HR initiatives and systems across the assigned geography.
• Provide operational support to line managers and field teams on HR processes.

Recruitment & Onboarding:

• Coordinate end-to-end recruitment processes including advertisement, shortlisting, interviews, and documentation.
• Ensure timely hiring to meet programmatic needs.
• Organize and deliver structured inductions for all new joiners at the state and cluster level.

Policy Interpretation & Communication:

• Ensure that HR policies, guidelines, and updates are clearly communicated and well understood by all staff, especially field teams.
• Act as a field-level resource for explaining HR rules, leave structures, entitlements, and compliance expectations.

Grievance Facilitation & Staff Support:

• Support timely resolution of staff grievances, ensuring confidentiality, neutrality, and documentation.
• Escalate serious issues to HR Lead and assist in investigation or follow-up where needed.

Learning & Development:

• Coordinate training sessions as per the training calendar or identified needs.
• Assist in identifying individual and collective training needs based on feedback from managers and performance data.

HR Data & Reporting:

• Maintain and update staff data in coordination with central HRIS.
• Provide regular reports on recruitment, attrition, training participation, etc.
• Work in close coordination with Admin focal points.

Education Qualification/Required Skills & Experience

Skills:

• Familiarity with rural/decentralized work environments will be an asset.
• Strong interpersonal and communication skills
• Ability to handle confidential matters with sensitivity
• Knowledge of HR policies, grievance redressal frameworks, and basic labor laws.
• Proficiency in MS Office and HR documentation
• Willingness to travel to field offices and remote clusters
• Role requires high field engagement with staff and managers.

Preferred Attributes:

• Experience in rural development or non-profit organizations.
• Strong alignment with AKRSP India’s mission and values.

Key Benefits:

• Opportunity to work with a renowned NGO.
• On-site and off-site training opportunities.
• 5-day work week.
• Comprehensive medical insurance for employee, spouse, and children.
• Maternity and paternity leave as per organizational policy.
• 15 General Leaves and 16.5 earned leaves annually (earned leaves can be encashed if not utilized).
• 10 declared public holidays and 3 optional holidays.
• Diwali break for 5 days every year.

For more information please check the Link

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