TOR - for Training Needs Assessment (TNA) of Private Sector in Sanitation

TOR - for Training Needs Assessment (TNA) of Private Sector in Sanitation

Organization: Water, Sanitation and Hygiene Institute (WASH Institute)

Apply By: 31 Mar 2023

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About the Organization

Water Sanitation and Hygiene Institute (WASH Institute) was established in Kodaikanal, Tamil Nadu, India in the year 2008 and is dedicated towards providing practical solutions to a wide range of water, sanitation, hygiene and environmental issues.

WASH Institute is a registered non-profit organization that, provides technical, training, research and development services to a wide range of stakeholders - Governments, Industry, DFIs, philanthropic organizations, and other NGOs. The organization is a sector partner of National Jal Jeevan Mission and supports the Ministry of Housing and Urban Affairs (MoHUA) and Ministry of Drinking Water and Sanitation (rechristened Ministry of Jal Shakti) in implementing Swachh Bharat Mission (Urban and Gramin) and Jal Jeevan Mission.

About the Proposal

The objective of this training needs assessment is to identify the current knowledge, skills, and abilities of private sector in the field of wastewater and faecal sludge management (FSM), in order to develop effective training programs to meet their needs.


The scope of this training needs assessment will include private sector companies operating in the sanitation industry, especially in the Sanitation (liquid waste) value chain (user interface – toilets, public, community toilets; Conveyance – sewer and desludging vehicles, Treatment – STP, FSTP, Reuse – Treated water, biosolids) : these companies include, but not limited to those working in: public toilet utilities, faecal sludge desludging operators, wastewater and faecal sludge treatment utilities, conveyance of wastewater, reuse of treated water/sludge, planning and monitoring of wastewater infrastructure and FSM. 

It includes identifying specific job roles for each business function, across the value chain and for each of these job roles reuired skills, existing skills available in the market and gap between the two. It would also look at existing resources, if any, available for entrepreneurs to train the hired staff, ease of using these resources, entrepreneurs’ feedback on the same and highlighting what kind of resources would help them train the staff for specific job roles and finally what is the view of entrepreneurs regarding skill certification – are they willing to pay for such services?


  • The training needs assessment will be conducted using a combination of methods, including:
  • Landscape assessment: Review of and profiling of private sector organisations working in the sanitation sector (liquid waste management), existing training needs assessments studies , capacity building initiatives for private sector players in the sanitation sector. 
  • Surveys: Surveys will be sent to the management and employees of private sector companies to gather information on their current roles and responsibilities, knowledge, skills, and abilities in the field of wastewater management. This should also include a review of organisation’s/company’s strategies and goals for capacity development
  • Interviews: Interviews will be conducted with the management and employees of private sector companies to gather more detailed information on their training needs.
  • Focus group discussions: FGDs on specific aspects of training needs will be held with the management and employees of private sector companies to gather additional insights into their training needs.


  • The training needs assessment will result in a report with the following structure
  • Summary table of the training need analysis. Format of the table as prescribed in annexure 1 of this TOR
  • Methodology of the assessment, including tools used, participants surveyed etc. 
  • Detailed analysis of the data collected/gathered; should include detailed list of job roles identified across the value chain; the knowledge, skill and ability (KSA) required for each job role; estimates of the demand for each job role across the country; Gap Analysis in KSA; 
  • Recommendation: Job role wise suggestion on how to bridge KSA, capacity building approaches to be undertaken, convergence with skilling missions of the government. 
  • Assumptions
  • Sector wise gap and training requirement, estimated for the country

Who can apply

  • Firms/agencies with experience of carrying out TNA in Water or Sanitation domains
  • Academic institutions, using students to carry out the research and data collection
  • Post graduate students from reputed management schools, as part of their internship/assignment.

How to Apply

Kindly submit a proposal including the following elements

  • Profile of the persons to be involved in the assignment, and the relevance of their experience to the task
  • Methodology for performing the task (to include the process and stages of consultation)
  • Deliverables (Table of contents, templates etc.)
  • Timeline for the project
  • Support required from WASH Institute or its partners
  • Financial budget required and payment milestones


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