Associate Relationship Management

Associate Relationship Management

Organization: Connect for

Apply By: 02 Jan 2023

Location: Mumbai(Maharashtra)

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Job Description- Associate Relationship Management

ConnectFor is looking to hire an Associate to manage relationships with NGOs/Volunteers and to oversee the day-to-day operations of the organization. ConnectFor (www.connectfor.org) is based out of Mumbai. We are a lean team of like-minded people who want to instill the spirit of volunteerism in society and create meaning and value for our stakeholders. In the 6 years that we have been operational in this space, we have a network of 39,000+ volunteers and over 500 NGO partners on our platform. We are operational in all metro cities of India.

Roles & Responsibilities

The Operations Associate will be responsible for all of the following functions:

Managing the day-to-day operations which include -

  • Relationship management to maintain long term association with NGOs and volunteers
  • Onboarding NGOs as per ConnectFor’s internal due diligence.
  • Coordinate with NGOs and get volunteering opportunities and projects.
  • Fulfilling volunteer requirements from non-profits and matching volunteers to the right opportunities
  • Maintaining and building strategic collaborations with volunteer groups, colleges, clubs, etc for volunteering engagements.
  • Ideating and executing different volunteer projects with different groups.
  • Research and outreach to universities, rotaracts, and other volunteer groups.
  • Assist in planning and conducting volunteering events (on ground and virtual)
  • Assisting the operations team with other ad-hoc requirements

Education Qualification/Required Skills & Experience

  • 1 year of prior experience in relationship management, client/customer support /tele calling
  • Well versed with Excel & Google sheet
  • Data analysis skills
  • Applicants must be self-motivated, and able to take initiative while working independently
  • Proficient in English
  • Process oriented and fast learner
  • Passionate about the social sector
  • Keen to work with a young team of like minded individuals

Skills Preferred:

  • Exceptional customer service, active listening, and verbal and written communication skills
  • Strong time management and decision making skills.
  • Adaptability and accountability.
  • Knowledge of the current scenarios in the development sector
  • Fluency in multiple languages

Work Hours

The Associate will be expected to work 40 hours a week, Monday – Friday from 9.30 am - 5.30 pm and any other day during events. Associates will receive 30 days of paid leave annually. Work location would be Mumbai.

Laptop in a working condition and great internet connectivity is required for this role.


Please note the CTC for this role will be ~3-4 LPA

How to apply

Please share your updated resume with a cover letter at  hr@connectfor.org



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