Manager Capacity Building SPM NIWAS

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About the Organization

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

Job Description

We are seeking a highly motivated and experienced candidate to engage and enhance capacity building and training efforts under the India Safe Water program. The position will be based at our extended national Project Management Unit (PMU) at SPM NIWAS Kolkata (autonomous institution located in Joka, Kolkata, under the Ministry of Jal Shakti). You will play a crucial role in driving capacity-building initiatives, particularly in partnership with government bodies. The ideal candidate should have a solid track record in developing robust capacity building programs and delivering training within the Water, Sanitation, and Hygiene (WASH) or more broadly in the development sector, especially for the government stakeholders.

Job Responsibilities

Capacity- Building and training

• Collaborate with SPM NIWAS to co-develop and implement strategic plans for capacity-building initiatives, ensuring they support broader program objectives.
• Identify opportunities for capacity-building interventions in WASH-related initiatives such as cost effective water quality technologies and management.
• Integrate evidence-based methodologies into training program designs for improved learning outcomes.
• Design training programs aligned with the National Jal Jeevan Mission's water quality management goals, ensuring they are customized to the needs of diverse audiences.
• Proactively engage with the Program Team to capture learnings and insights from the on the ground implementation and translate them into training.
• Successfully deliver the training to government officials to serve as effective public health and utility managers.
• Conduct evidence- based research and draw findings in the presentable and understandable form.
• Regularly analyze and report program effectiveness, incorporating feedback and lessons learned to optimize future initiatives.

Government Relations & Stakeholder Engagement

• Represent Evidence Action and EAII Advisors Private Limited in engagements with SPM NIWAS.
• Work in close collaboration with and support the National PMU to drive policy advocacy initiatives
• Cultivate strong relationships with government departments, NGOs, industry leaders, and other relevant stakeholders to facilitate effective collaboration and knowledge exchange.

Program Management and monitoring

• Oversee the planning, coordination, and execution of training programs, ensuring alignment with desired learning outcomes and objectives.
• Ensure proper resource allocation and timeline management to meet project deliverables efficiently.
• Monitor the effectiveness of training programs and make necessary adjustments to improve outcomes.

Documentation & Reporting

• Prepare detailed reports, case studies, and documentation outlining the progress and impact of capacity-building initiatives.
• Generate high-quality content that can be used for external communication, including policy briefs, training manuals, and toolkits.

Resource Management

• Manage resources, including budgets and personnel, to ensure the smooth execution of training programs.

Education Qualifications/Required Skills & Experience

Essential

• Master’s degree from a recognized institute specialized in Public policy, public administration, or management
• 6-8 years of total professional experience, with at least 5 years in capacity building, preferably within government programs
• Proven track record of working within the WASH sector and leading the design and delivery of capacity-building initiatives
• Demonstrated experience in working in PMU setups and is aware about government functioning
• Strong project management and organizational skills; proven ability to manage multiple complex projects simultaneously requiring inputs from various stakeholders
• Willingness to take initiative, being a self-starter, showing proactiveness in learning and implementing.
• Ability to set priority and handle multiple tasks with ease
• Team management and leadership abilities to inspire and motivate others
• Strong content creation skills, with the ability to generate material for both technical and non-technical audiences.
• Excellent communication and interpersonal skills with an ability to build strong working relationships with a wide range of stakeholders
• Willingness to travel up to 25% of the time
• Adaptable and willing to be based out at Kolkata in a recently developing government setup

Desirable

Analytical skills to assess training needs, evaluate program effectiveness, and develop strategic plans

• Have experience developing high-quality deliverables for external audiences such as policy reviews, policy documents, training materials, and toolkits
• Can present technical and data-driven subjects to a non-technical audience
• Experience in developing decks and documents for external use, (e.g. case studies, reports, concept notes, articles/blog posts) / conducting desk research and literature reviews
• Experience providing technical and advisory services to Governments in the development sector (preferably Water/WASH)
• Able to work within a matrixed, complex organizational structure
• Passion for the mission and values of Evidence Action and for creating value in international development.
• Excellent verbal and written communication skills
• Proficiency in project management and organizational skills
• Ability to work collaboratively with diverse groups and build strong professional relationships

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