Programme Officer

Programme Officer

Organization: Tata Institute of Social Sciences (TISS)

Apply By: 18 May 2022

Location: Mumbai(Maharashtra)

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About the Organization

Tata Institute of Social Sciences is a multi-campus public research university in Mumbai, India. It is Asia's oldest institute for professional social work education and was founded in 1936 in then Bombay Presidency of British India as the Sir Dorabji Tata Graduate School of Social Work by the Sir Dorabji Tata Trust.

Job Description

The candidate shall report directly to the Project Leader and Programme Associates at iCALL, and shall be responsible for the following:

  • Offering counseling services over telephone and email modality
  • supervision and guidance to the team of counselors
  • Overseeing employee assistance partnerships of iCALL
  • Conducting trainings for different funding partners of iCALL
  • Working with the TISS Admin and HR for paper work, joining formalities, transfer of payments and funds
  • Overseeing social media communications and developing content for communications and publicity of iCALL’s work
  • Undertaking research and academic writing for research projects commissioned to iCALL
  • Planning, coordinating with various stakeholders and implementation of the various deliverables under the project
  • Strategising and planning interventions for well-being and burnout prevention within the team

Education Qualification/Required Skills & Experience

  • Possess a full-time Master’s Degree in Psychology from a UGC recognized University
  • Have at least 4 years of counseling experience and about 2 years of experience of working in a supervisory role
  • Possess good communication skills in English and Hindi and at least one more regional language
  • Possess excellent academic and research writing skills in English ∙ Be willing to undertake travel within Mumbai and also to different parts of the country for trainings and workshops
  • Be willing to work in flexible hours


40,000-42,000 Per month

How to apply

All the position are for a period of one year, and will be extended depending on performance. Please note that this is a full-time position based out of Mumbai. Candidates must be able to join immediately.

Desirous candidates may send their resume to icallhelpline@gmail.com on or before 18th May 2022 with a subject line ‘Application for the post of Programme Officer. Late applications shall not be entertained.

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