Technical Support Unit (TSU) Lead

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About the Organization

PCI India,  has been working in India since 1998. We drive interventions to transform the lives of communities at scale by solving complex social issues – partnering with governments, private sectors, and development organizations. Our decades of deep community connection has equipped us to discover the root causes of social and developmental challenges faced by the communities, including the marginalized ones. Through our evidence-based programming and sophisticated measurements, we design solutions that are efficacious and scalable. We are recognized for providing high-quality technical assistance to both national and state governments. We are supported by a multidisciplinary, passionate, and competent team committed to translating our dreams into realities.

Job Description

The Lead, TSU, would be based at the state office and is expected to play a pivotal role in leading Strategy. Implementation of the project to ensure efficient delivery in women lead food business.

The person will be accountable for successful systemic support to Didi Ki Rasoi, fostering market convergence for PMFME for impact by working closely with JEEVIKA state team, relevant government departments, and institutional partners.

S/he will support in enterprise identification & development by ensuring on-ground engagement on regular basis with field team to ensure continuous information flow with all TSU members and professionals of SRLM. One of the key deliverable will be to organise and manage continuous engagement with all state level stakeholders which would involve strategy and close monitoring to ensure smooth implementation of project.

Job Responsibilities

Project Planning & Management

• Lead studies & needs assessments to identify challenges and opportunities for rural women entrepreneurs engaged in food business.
• Develop and ensure implementation of strategies for promoting women-led food enterprises like DKR, privatized food business models, focusing on sustainability and scalability.
• Assist in creating market linkages, including access to local, national, and digital markets.
• Promote innovative models for value addition and branding of rural women’s enterprises with focus on PMFME.
• Conduct enterprise support training for nurturing enterprises to enable business success.
• Ensure efficient budgeting of the project expenditures.
• Engage with legal professionals & experts to support on formalization of DKR Apex body

Business Management & Compliance Support

• Design strategic business plans for DKRs and private food enterprises to ensure long-term sustainability and profitability.
• Oversee and guide the team in strategic food products supply chain development for mapping DKRs and private food enterprises to PMFME enterprises for creating a long-term sustainable and profitable solution.
• Define monitoring matrix for managing financial performance, including budgeting, cost optimization, and revenue generation for minimum 10 DKRs to set standards of practice.
• Oversee & guide team in establishment of at least 10 private food enterprises on different models across few blocks of Bihar.
• Support the team on taking the identified PMFME enterprises to higher scale by facilitating credit-linked subsidies to eligible beneficiaries.
• Track and support legal and operational compliance for DKRs Apex Body when formed.

Stakeholder and Partnership Management

• Maintain excellent relationships and association with the state governmental officials to ensure that the technical support provided by the WEE team
• Oversee branding, digital campaigns, and partnerships with platforms like Swiggy and Zomato.
• Work closely with the state PCI team members in addressing any requirements for the donor and other major stakeholders.

Reporting & Documentation

• Finalise captured learnings, project activities and best practices for dissemination at different online & offline platforms for upkeeping projects visibility.
• Lead the designing and finalising of state indicators & MIS and ensure timely reporting.
• Work closely with PCI team members to produce knowledge and learning products to communicate with government, donor, partners, development agencies and civil society
• Finalise meeting notes, draft articles, speeches, briefings, presentations, reports, documents and collated information as and when required for the national and state office

Donor Management and Compliance

• Develop and submit the progress reports to and attend briefing meetings and discussions with the donor representatives
• Support in quality and timely completion of final deliverables.
• Assist the donor-facing presentation and dissemination of all final products, as required

Team Management

• Provide strategic directions to the team for project delivery.
• Provide leadership and mentorship to the team, fostering a culture of innovation and collaboration.

Other responsibilities

• To carry out any other relevant duties as required and assigned by Senior Director-Strategic Partnerships & WEE.

Education Qualification/Required Skills & Experience

• The ideal candidate shall have a post-graduate degree/ diploma in management preferably business management, hotel management. Specialization in areas such as Operations Management, Entrepreneurship, or Supply Chain Management is highly desirable.
• Experience required:
• Minimum 15 years of professional experience in managing large-scale projects related to business management, food enterprises, enterprise development.
• Proven track record in strategic planning, business modelling, and enterprise growth strategies, especially in the food/FMCG sector.
• Extensive experience in market linkages, supply chain management, and working with micro and small enterprises.

Skills and Attributes:

• Good analytical and problem-solving skills
• Ability to develop and implement sustainable business models for food enterprises.
• Strong understanding of value chain development, particularly in the food processing sector.
• Excellent oral and written English skills
• Digital literacy including word processing, database systems, and PowerPoint. Strong command of excel and budget management is a plus.

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