Training Coordinator - Urban Practitioners’ Programme (UPP)

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About the Organization

The Indian Institute for Human Settlements (IIHS) is a national education institution committed to the equitable, sustainable and efficient transformation of Indian settlements.

IIHS aims to establish an independently funded and managed national university of eminence for research and innovation focused on the challenges and opportunities of India’s urban transition. The proposed IIHS University will be an institution of eminence that will host an integrated programme of quality campus-based education and research, training and lifelong learning for working professionals, distance and blended learning, as well as a whole array of practice and advisory services. The university will have a strong interdisciplinary orientation bringing together theory and praxis that is grounded in the South Asian context and also engages with and draws from knowledge across the globe.

Job Description

The position will be part of the core UPP team and will be responsible for providing logistical, administrative, and outreach support to the various training programmes and initiatives of the UPP. This will be a contractual position initially for the duration of 11 months, renewable on mutual consent.

Job Responsibilities

Responsibilities would include, but not be limited to, the following:

• Providing assistance in organising, coordinating and executing logistics for training programmes, especially for travel, boarding, lodging and other event essentials with participants and vendors over the phone and in person;
• Marketing Urban Practitioners’ Programmes to different stakeholders (project based);
• Helping establish and maintain effective relationships with members of the UPP’s logistics eco system;
• Assisting with participant enquiries;
• Digitising and analysing participant data and feedback from UPP training programmes;
• Coordinating with other internal teams;
• Providing support to other IIHS activities including academics, research, training, practice, operations and others;
• Participating in all activities of Institution-building at IIHS; carrying out tasks as assigned by IIHS; and travelling on IIHS work within or outside the country as and when needed.

Education Qualification/Required Skills & Experience

The ideal candidate should have:

• A minimum of six months to one year of experience in customer relations/ sales;
• Working knowledge of MS office and Google Drive;
• Strong listening skills; excellent communication and interpersonal skills;
• A problem-solving mindset;
• Effective communication skills in English with fluency in Hindi; knowledge of South Indian languages (preferably Tamil and / or Kannada) would be an added advantage.

This is a contractual engagement for an initial term of 11 months, renewable on mutual consent. This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken.

For more information please check the Link

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