Country Based Entry Clearance Officer

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About the Organization

The British Government comprises 24 ministerial departments, over 20 non-ministerial departments, and hundreds of agencies responsible for implementing policy.

Job Description

We reserve the right to review, revise or amend the roles and responsibilities from time to time reflecting the changing needs of business.

• New Delhi Decision Making Centre considers visit applications from UK visa customers submitting applications from India and China.
• New Delhi is the only Decision-Making Centre in the region, and we handle approximately 600,000 applications a year. This region presents a real mix in complexity of applications received, and as a global operation New Delhi also helps other Decision-Making Centres assess all nationalities and other visa categories. 
• The British High Commission requires Entry Clearance Officers (ECO) to help process the increase in visa demand.  As an ECO, you will play an important role in ensuring that the immigration regulations are correctly and fairly applied to all applications for a UK visa so that only those who qualify are able to enter the UK.
• Entry Clearance Officers are expected to analyse information to make decisions which can sometimes be complex to ensure that a modern, efficient and courteous service is delivered within agreed standards.

Job Responsibilities

• These Entry Clearance Officer roles are to join a specific cadre of CBS Decision Makers within UKVI. The main purpose of the Entry Clearance Officer role is to make decisions on applications for a United Kingdom visa.
• These roles are different from other CBS decision maker roles as they are required to be able to assess the full range of visa applications processed by the New Delhi Decision Making Centre and may be required to access classified information, hence the eligibility requirement to hold a UK, EU or 5CC nationality passport.
• ECOs make visa decisions based upon the UK’s Immigration Rules and play a key role in delivering a visa service that promotes customer service excellence, welcomes legitimate travellers, supports economic growth and keeps the UK safe and secure.
• As an ECO you will ensure that the Immigration Rules are correctly and fairly applied to all visa applicants to ensure that only those who qualify are able to enter the UK.
• ECOs are required analyse complex information and exercise skilled judgment within a rules-based environment. You will be working in a fast paced, operational environment with an expectation to deliver against agreed operational targets and decision quality standards. ECOs need to be articulate on paper and in person; and have strong IT skills.
• This is an Entry Clearance Officer role as you will be assessing visa applications specific to your security clearance.  You may also be expected to assist with other application categories and / or support assessing from other DMCs as and when required.”

Education Qualification/Required Skills & Experience

Essential on arrival:

• Applicants must be citizens of one of the following countries: the UK, EU, Canada, Australia, the USA, New Zealand, Norway, Switzerland, or Iceland.
• Accurate typing skills of at least 30 words per minute.
• A proven track record of working quickly and reliably with little supervision, meeting challenging targets on a daily basis.
• Capable of making quick decisions in accordance with set rules and able to show that these decisions are fair and just on all occasions.
• Excellent organisational ability, with proven ability to manage, plan, and prioritise tasks and workload. Ability to work well under pressure in a target driven environment.
• Ability to work effectively in a team environment.
• Fluent in English, both written and spoken. Ability to express ideas and messages clearly and concisely.
• Good working knowledge of IT, including Microsoft Office applications (Teams, Word, Excel).
• Pass relevant training and subsequent mentoring. The training will likely be held in New Delhi at the British High Commission.

Language Requirements:

Language: English

• Level of Language Required: Expert

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