Technical Program Officer – Essential Medicines and Oxygen

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About the Organization

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to its mission of saving lives and reducing the burden of disease in low- and middle-income countries. We work at the invitation of governments to support the public and private sectors in creating and sustaining high-quality health systems.

Job Description

The Technical Program Officer (TPO), EM&O2 will be responsible for providing technical insights for activities related to strengthening the state’s medical oxygen infrastructure such as oxygen demand assessment at public health facilities, landscaping the suppliers of oxygen and related equipment and accessories, supporting healthcare staff capacity building efforts, and policy advocacy for supply chain gap identification and mitigation, and the development of standardized guidance documents. Based out of Chandigarh/Mohali, the TPO shall report to the State EM&O2 Program Lead.

We seek a highly motivated and entrepreneurial individual with outstanding technical, analytical, and program implementation skills. The successful candidate will have excellent communication skills, be able to function independently in a dynamic environment, be self-motivated, thrive in challenging situations, and have a strong commitment to excellence. We place great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

Job Responsibilities

• Support in capacity building of public health facility staff, including technicians, on use of oxygen equipment and other technical aspects of oxygen systems.
• Undertake projects to build proof-of-concept on innovative themes such as enabling hypoxemia screening and oxygen supply in community and primary healthcare settings, referral network.
• Organize routine sessions on the technical aspects of oxygen systems for internal program teams.
• Support the field staff by clarifying technical queries and aligning on the data collection of oxygen systems.
• Assist the state leadership in operationalizing an ecosystem to effectively monitor the existing oxygen infrastructure. Support in establishing systems to ensure vendor compliance with warranty, repair, and maintenance agreements.
• Provide support on AMC and CMC document preparation and tender reviews.
• Develop strong relationships with key external and internal stakeholders, including government officials, oxygen equipment manufacturers, and partners working in the oxygen therapy landscape in the state.
• Design guidance documents for maintenance of oxygen infrastructure, supplier landscape, and training modules.
• Develop a knowledge management library of all technical resources related to oxygen management.
• Support in developing training materials, presentations, and manuals to enhance the knowledge and skills of healthcare personnel.
• Coordinate oxygen-related data collection and data analysis (need assessment, analysis of oxygen capacities and gaps to inform decision making) in state public health facilities by securing necessary permissions and approvals from government authorities.
• Participate in field visits to monitor the functioning of oxygen generation plants (Pressure Swing adsorption plants) and other oxygen sources such as LMO tanks, oxygen cylinders, concentrators, etc., and provide the necessary technical support for the upkeep of biomedical equipment.

Education Qualification/Required Skills & Experience

• Bachelor’s degree or higher in Biomedical Engineering / Mechanical / Instrumentation Engineering, or a related field.
• Minimum 6 years’ experience in installation, commissioning, and maintenance of Medical Equipment, Instrument & Furniture (EIF) either in government health organization or in any other large hospital
• Familiarity with hospital infrastructure and respiratory care equipment.

Skill Sets and Abilities:

• Excellent written and oral communication skills in English; proficiency in Hindi and Punjabi is a plus. Skilled in creating persuasive presentations and written reports.
• High level of proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Strong interpersonal skills, with the ability to work collaboratively in a diverse and fast-paced environment.
• Ability to navigate complex processes and influence decision-making in a professional and collaborative manner.
• High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations.
• Ability to work independently, prioritize, and handle multiple tasks simultaneously.
• Willingness to travel extensively within and outside the program states and districts.
• Experience of working with government stakeholders and familiarity with the Indian public health system/social impact sector in areas of supply chain management will be a plus.

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