Associate

About Clinton Health Access Initiative

CHAI's mission is to save lives and improve health outcomes in low- and middle-income countries by enabling the government and private sector to strengthen and sustain quality health systems. Today, CHAI operates in 36 countries across the world and more than 80 countries have access to CHAI-negotiated price reductions, vaccines, medical devices, and diagnostics. Current programs at CHAI include HIV/AIDS, Malaria, Tuberculosis, Hepatitis, Maternal, Newborn and Reproductive Health, Diarrhea and Pneumonia, Nutrition, Vaccines, Health Financing, Health Workforce, and Cancer. CHAI also has a number of experts working across the organization to help shape global markets, to negotiate lower prices for drugs and health tools, provide clinical support and knowledge, and utilize the latest and best data and analytics to shape decision-making.

Position Summary

The Associate is the operational backbone of the projects. While the field teams own the technical work and government engagement, the Associate ensures that both projects are moving, milestones are being met, deliverables are completed and submitted on schedule. The Associate maintains live trackers, owns the donor report calendar, coordinates cross-team reviews, and flags risks early. The role also works directly with the Surveillance Analyst and the TPT Analyst, problem solving, structuring data outputs, cleaning programme trackers, preparing milestone evidence packages, and synthesising raw programme data into reporting narratives. The Associate is the primary administrative and reporting interface with donor, working closely with the respective project leads for day-to-day programme matters. Overall reporting is to the Associate Director. The role requires someone who is highly organised, comfortable working with programme data and managing multiple concurrent project timelines.

Responsibilities

• Milestone, Deliverable Tracking and Donor reporting
• The Associate maintains a comprehensive view of all activities, deliverables, and milestones across both grants and drafts narrative report for donor submission.
• Maintain a consolidated milestone tracker for both workstreams, mapping all activities, deliverables, and donor-facing milestones against the approved activity plans.
• Flag upcoming deadlines to the relevant field leads, Surveillance Lead, and TPT project lead, with sufficient lead time for preparation.
• Track action points from all internal and donor review meetings; follow up with owners and confirm closure before the next review cycle.
• Prepare and submit monthly and quarterly progress reports to donor for both grants compiling inputs from the Surveillance Lead, Program Officer, Analyst, and TPT project lead.
• Build and maintain milestone evidence packages for both workstreams, including, training attendance records, drill documentation, Activity outputs, Data extracts, and TPT service delivery records.

Analytical Support to Surveillance & TPT project

• The Associate works directly with both Analysts to ensure programme data is clean, structured, and ready for external consumption.
• Work with the Analysts to structure and quality-check the programme data underlying donor reports, reviewing indicator performance, pre/post intervention comparisons, flag data gaps or inconsistencies before submission.
• Develop weekly KPI tracking sheet, ensuring indicator definitions, numerators, denominators, and data sources are documented and consistent across reporting periods.
• Work with the project data to compile performance, service delivery records, and beneficiary information into structured monthly summaries for donor reporting.
• Support the design and upkeep of data architecture, mapping required variables against available data sources, and ensuring reporting across all programme components.
• Prepare data visualisations, summary tables, and programme performance briefs for internal reviews and presentations.
• Identify patterns in programme data that warrant attention, underperforming indicators, data quality gaps, or activity delays.

Internal Coordination & Operations

• The Associate ensures coordination across both project teams, and the donor remains aware of the progress.
• Coordinate monthly internal review meetings for both project.
• Support procurement processes and vendor payment by coordinating with both workstreams and liaising closely with Finance and Operations teams.
• Support onboarding of new team members, preparing induction documentation, and ensuring project orientation materials are up to date.
• Ensure that programme design quality is maintained across both grants, incorporating lessons learned from mid-term reviews, government feedback, and field team observations into updated SOPs, activity plans, or reporting frameworks as needed.
• Support exploratory proposal development conducting secondary research, landscape analysis, and data synthesis to contribute to concept notes and funding proposals.

Quality Review & Documentation

• The Associate reviews outputs for completeness, consistency, and presentation quality prior to submission.
• Review key deliverables before donor or government submission checking for completeness, internal consistency, and presentation quality.
• Flag gaps or inconsistencies to the respective technical lead for resolution.
• Support development of training and upskilling content for workstreams programme learnings and are structured for practical use by field staff.
• Support project transition and close-out ensure all materials are in a format government counterparts can adopt and operate independently after project closure.
• Maintain organised project documentation for both grants, SOPs, meeting minutes, government correspondence, vendor contracts, training records, and milestone evidence, in structured shared repositories.
• Prepare project briefs, progress summaries, and learning notes for internal and external audiences.

Qualifications Required

• Bachelor's degree in public health, management, social sciences, economics, or a related field; a postgraduate qualification is preferred.
• 3–5 years of experience in programme management, monitoring and evaluation, or grants management in a public health or development organisation.
• Demonstrated experience managing donor reporting for USAID, Global Fund, or equivalent institutional donors, including milestone evidence compilation, progress report writing, and compliance documentation.
• Strong proficiency in MS Excel, pivot tables, structured trackers, data validation, and basic analysis; ability to work with programme data from multiple sources and present findings clearly.
• Experience supporting data management or analytics for a field team, cleaning data, structuring trackers, or preparing summary outputs from raw programme data.
• Excellent written communication in English, able to produce clear, concise donor reports and internal briefs without heavy editorial support.
• Highly organised with strong attention to detail; able to manage multiple concurrent deadlines across two projects without losing track of either.
• Entrepreneurial mindset, demonstrated ability to navigate ambiguity, identify solutions independently, and perform in fast-paced, high-pressure environments with limited oversight.
• Strong diplomatic and interpersonal skills, able to build effective working relationships across diverse stakeholder groups.

For more information, please check the link:  Associate

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