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Cruelty Response Coordinator
Organization: PETA India
Apply By: 16 Sep 2026
Location: (Delhi) Mumbai(Maharashtra)
About PETA India
People for the Ethical Treatment of Animals (PETA) India, founded in 2000, has more than 2 million members and supporters and is the best-known animal rights organization in the country. PETA India focuses much of our attention on the four areas in which the most significant numbers of animals suffer the most intensely for the most extended periods: in laboratories, in the food industry, in the clothing trade, and the entertainment industry. We also work on various other issues, including cruelty in the pet trade, alleviating the suffering of animals used for work, and standing up for animals labelled as “pests.” PETA India works through various means to save and improve animals’ lives.
Primary Responsibilities and Duties:
- Respond to specific cruelty-case calls and complaints received via e-mail or through social media in an effective and efficient manner
- Respond to general cruelty-case complaints, such as housing societies that wrongly impose restrictions on companion animals, with form letters and other means of ensuring legal rights
- Coordinate promptly with local animal protection organisations or volunteers to file cruelty-case complaints
- Work with law enforcement authorities such as police, forest department officials, and SPCA representatives to get non-cognisable offence reports, first information reports, or preliminary offence reports registered, including by independently travelling to the concerned location when necessary
- Help members of the public with ways they can assist in matters of cruelty to animals
- Maintain and update the CRT’s national database on volunteering and law enforcement contacts and services
- Ensure that thorough records are maintained for complaints received via phone, e-mail, and social media regarding cruelty cases, including how they were handled and concluded
- Professionally represent PETA India to the public, organisations, volunteers, veterinarians, government agencies, the police, and others
- Perform any other duties assigned by the supervisor
Qualifications:
- Minimum of a bachelor’s degree from a recognised institution
- Voluntary or other experience handling cruelty-to-animals cases
- Computer proficiency
- Fluency in Hindi and English
- Knowledge of other local Indian languages a plus
- Exceptional organisational and time management skills, including multi-tasking
- Excellent oral and written communication skills
- Ability to deal patiently with animal protection organisations, volunteers, and other government contacts
- Passion for facilitating law enforcement work, preventing cruelty to animals, and helping animals in need
- Compassionate, responsible, and self-driven character
- Outgoing and personable manner with excellent communication skills
- Adherence to a vegan lifestyle
- Ability and willingness to travel independently, as needed, to handle cruelty cases
- Supportive position vis-à-vis PETA India’s philosophy and the ability to advocate for the group’s positions on issues in a professional manner
- Commitment to the objectives of the organisation
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