Manager - Sustainability

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About the Organization

Swiggy is India’s leading on-demand convenience platform, spanning food delivery, quick commerce,  restaurant discovery, and more. Sustainability is embedded in our mission, ensuring business growth  while making a tangible impact on the environment, communities, and the value chain. This role  offers an opportunity to lead sustainability programs, drive high-impact partnerships, and enable  cross-functional execution to position Swiggy as a leader in sustainable business practices.

Job Description/Responsibilities

ESG Compliance, Regulatory Adherence & Assurance Readiness

• Ensure full compliance with ESG-related mandates and voluntary global best practices,  including but not limited to BRSR, EPR, CSR Act, SBTi, GRI, CDP, TCFD 
• Lead ESG regulatory intelligence, monitoring emerging laws and aligning Swiggy’s  operations with changing compliance requirements.
• Create ESG risk frameworks, identifying compliance gaps and proactively mitigating  regulatory risks.
• Develop ESG policies, SOPs, and assurance mechanisms to prepare for external audits,  third-party assurance, and investor-grade reporting.
• Strengthen supplier and partner ESG due diligence, ensuring sustainability compliance  across the vendor ecosystem.

ESG Ratings & Investor-Facing Sustainability Performance

• Own ESG ratings & disclosures, ensuring Swiggy maintains strong performance in DJSI, MSCI  ESG Ratings, FTSE4Good Index, Sustainalytics ESG Risk Rating
• Develop ESG communications materials and reports for the Board, and marquee investors. • Implement governance structures for ESG risk mitigation, tracking progress against key  performance indicators.
• Enhance ESG transparency to align with investor expectations and sustainability-linked  financing requirements.

Sustainability Reporting, Data Management & Digitization

• Oversee Swiggy’s full sustainability reporting portfolio, integrating multiple frameworks including BRSR, GRI, CDP, and impact metrics for ESG rankings.
• Develop real-time ESG data tracking dashboards, ensuring seamless integration with  Swiggy’s ERP systems.
• Deploy automation tools for ESG reporting, reducing manual intervention and ensuring  accuracy.
• Integrate AI-driven analytics to measure sustainability KPIs, carbon footprint tracking, and  supplier compliance metrics.
• Implement traceability systems, enhancing transparency in ESG reporting and supply chain  sustainability.

Sustainability Strategy & Governance 

• Drive enterprise-wide ESG governance, integrating sustainability KPIs into business  decision-making.
• Own the execution of Swiggy’s sustainability goals, ensuring alignment with business  strategies and industry best practices.
• Collaborate with key internal teams (supply chain, operations, product, marketing, and  logistics) to embed sustainability across business processes.
• Monitor and supervise internal workstreams for sustainability programs, ensuring  seamless execution with clear functional ownership and accountability.
• Ensure cross-functional teams have the necessary resources, insights, and alignment to  execute sustainability initiatives effectively.
• Develop and oversee sustainability project management dashboards, stakeholder reports,  and tracking mechanisms to monitor progress towards goals.

Programs & Partnerships 

• Design, launch, and scale Swiggy’s flagship sustainability programs in key focus areas such  as circular economy & sustainable packaging, food waste reduction & urban sustainability,  gig worker well-being & community upliftment, fleet electrification & carbon reduction,  diversity, equity & inclusion.
• Forge strategic ESG partnerships with government agencies, sustainability alliances,  multilateral organizations, and academic institutions.
• Develop high-impact industry collaborations, alliances, associations to position Swiggy as a  sustainability-first brand in the food-tech and quick commerce space.
• Lead program strategy and implementation for key, central social impact initiatives,  ensuring they align with Swiggy’s broader purpose, policy positions.

External & Internal Stakeholder Management

• Engage with policymakers, regulatory bodies, industry leaders, and sustainability-focused  organizations to shape sustainability policies.
• Represent Swiggy at industry forums, policy discussions, and collaborative platforms,  ensuring leadership in sustainability dialogue.
• Act as the key sustainability liaison across internal teams, ensuring alignment on priorities,  objectives, and execution strategies.
• Create and drive internal engagement campaigns to ensure leadership buy-in and broader  employee participation in sustainability efforts.
• Work closely with leadership and functional heads to ensure sustainability is embedded in  Swiggy’s strategic roadmap.

Communication, Campaigns & Amplification

• Oversee the development of compelling narratives around Swiggy’s sustainability efforts,  ensuring clear articulation of impact, progress, and future direction.
• Collaborate with internal communications, PR, and marketing teams to amplify  sustainability initiatives through campaigns, digital content, and strategic storytelling.
• Ensure sustainability messaging is integrated into customer-facing platforms/ touchpoints and partner, stakeholder communications, strengthening Swiggy’s brand positioning.

Education Qualification/Required Skills & Experience

• Education: MBA/Master’s degree in Economics/ CA & CS.

Technical Skills:

• BRSR, GRI, CDP, SBTi, TCFD, EPR, CSR 
• Project management expertise, high level of ownership and accountability o Strong program design and execution expertise – ability to drive large-scale  sustainability initiatives internally.
• Experience in building and scaling flagship sustainability programs and  partnerships.
• Ability to track, measure, and optimize sustainability initiatives using data and  impact-driven approaches.
• Stakeholder engagement skills to influence internal teams, leadership, and external  partners.
• Experience in sustainability-focused storytelling and brand communication. • Soft Skills:
• Strong collaboration and cross-functional leadership capabilities.
• Ability to translate sustainability concepts into actionable business strategies. o Excellent communication and storytelling skills to engage internal and external  stakeholders.

Preferred Attributes -

• Ownership & Execution: A hands-on leader who drives progress with urgency.
• Strategic Thinking: Ability to align sustainability initiatives with Swiggy’s long-term vision.
• Impact & Solution-Oriented: Passionate about delivering measurable and scalable results;  decisive, solution-driven.
• Collaboration & Influence: Able to bring diverse stakeholders together to drive change.
• Creative & Innovative: Capable of developing unique sustainability solutions for a fast moving industry.

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