Operations Manager

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About the Organization

Vision: An India where all communities have the opportunity to thrive through sustainable neconomic development, citizen engagement, and innovation.

Mission: We build transformative educational programs using cutting-edge technology to empower disadvantaged communities and drive lasting social change.

Job Description

The Operations Manager will oversee the planning, implementation, and evaluation of two of ISL’s projects- the AI for Social Impact Project and the Critical Literacy Project. This role requires a dynamic individual passionate about technology and social impact, capable of managing diverse stakeholders, and ensuring that the program achieves its goals of meaningful community-driven change. The Operations Manager will work under the guidance of the Senior Program Manager.

Job Responsibilities

Program Planning and Execution:

• Develop detailed project plans to guide the implementation of community mapping initiatives and school clusters.
• Oversee the design and execution of surveys, interviews, and data collection efforts in collaboration with student volunteers and core teams.
• Facilitate live sessions for CLP participants.

Team Leadership:

• Recruit, train, and manage a team of college student volunteers and core team members for AI for SI vertical.
• Foster a collaborative and inclusive team environment, ensuring all members are aligned with the program’s goals for both projects.

Stakeholder Engagement:

• Build and maintain strong relationships with community stakeholders, NGOs, and government agencies.
• Serve as the primary point of contact for external partners, ensuring effective communication and alignment.
• Facilitate information sessions and pitches to all external stakeholders for CLP.

Data Management and Analysis:

• Oversee the collection, organization, and analysis of community data using AI tools.
• Ensure the integrity, confidentiality, and accuracy of data collected.

Monitoring and Evaluation:

• Develop key performance indicators (KPIs) to measure the success of program initiatives.
• Regularly assess program progress, providing detailed reports to leadership and partners.

Strategic Development:

• Identify opportunities for scaling the program’s impact and integrating innovative AI solutions.
• Stay informed on emerging trends in AI and social impact, incorporating best practices into the program.
• Identify scaling opportunities for CLP through government school systems and NGOs across the country.

Education Qualification/Required Skills & Experience

• Bachelor’s or Master’s degree in Social Sciences, Data Science, Public Policy, or related fields.
• Proven experience managing programs in social impact, NGO partnerships, or community development.
• Strong understanding of AI and its applications in social development (preferred but not mandatory).
• Excellent project management and organizational skills.
• Strong interpersonal and communication skills, with the ability to engage diverse stakeholders.
• Analytical mindset with experience in data collection, management, and reporting.
• Proficiency in project management tools and AI-based platforms is a plus.

Send your CV to jobs@islorg.com

For more information please check the Link

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