Operations Officer

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About the Organization

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

Job Responsibilities

Regional portfolio delivery and business development

• The Program Officer is expected to deliver gender and inclusion client projects and manage client relationships across SA.
• Portfolio: Manage the delivery of existing portfolio projects and design and implement new projects across the SA region, ensuring provision of high-quality services to internal (industry/regional) and external clients and strong internal project governance.
• Accelerate Opportunities to include Gender and Inclusion Solutions: help SA regional and industry leadership to identify and to embed gender and economic inclusion solutions in their existing and pipeline investment and advisory projects by supporting the screening of project pipeline and identifying opportunities. Work on implementing the defined gender solutions.
• New Flagship Initiatives and Country Programs: Oversee, in collaboration with GEID operations staff and IFC Industry teams, the design and delivery of coordinated, country-level programs in SA that address gender barriers and deliver measurable gender outcomes.

SA strategy, communications and partnerships:

• Support regional and country management in SA on gender issues.
• Coordinate and provide IFC sub-regional regional and country management in SA consistent inputs in regional, country, and industry/sector projects, programs and strategies.
• Support the regional communications team in SA and country management in SA on gender and economic inclusion topics externally, such as at regional events, with partners, and in the media.
• Support IFC partnerships team with fundraising and donor relationship management, including participating in donor relationship meetings and fundraising activities as requested.  Provide oversight of donor reporting from a gender perspective across the SA region.

SA Regional Team:

• Recruit, oversee, and mentor SA regional operations staff and consultants, including staff performance management and effective onboarding of new hires.
• Build, convene, and nurture a community of gender experts across SA regional industries.

Education Qualification/Required Skills & Experience

• Master's degree in economics, finance, business, or other relevant discipline required.
• Seven years of professional experience in private sector development in emerging markets (required) with decision-making responsibility, ideally with a focus on gender and inclusion.
• Experience in structuring investment and/or advisory projects, including results frameworks to capture gender / inclusion outcomes and impacts.
• Broad experience across gender and economic inclusion topics and the demonstrated ability to engage with credibility and confidence.
• Demonstrated experience designing and delivering impactful gender and inclusion projects and interventions in FCV contexts.
• Ability to self-manage, multitask, and work under time constraints.
• Successful record of managing staff/consultants/temporaries in a project, monitoring project issues and tasks, meeting deadlines and setting priorities.
• Strong analytical and problem-solving skills, sound business judgment to identify issues, and present creative and practical solutions.
• Excellent oral and written communication and interpersonal skills in English, including strong ability to communicate ideas clearly and confidently, articulate issues and recommend solutions.
• Demonstrated commitment to IFC core values, including excellence, mutual respect, collegiality, teamwork, diversity and inclusiveness, integrity, innovation, transparency, and accountability.

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