Learning Experience Specialist

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About the Organization

At Quest, we understand that building a teacher's capacity makes classrooms engaging. And engaging classrooms makes for empowered learners. We recognize that only by involving educators, civil society, industry and the government, can we create environments conducive to self-learning, so that today’s youth can find and create purpose for themselves. It makes our effort scalable and adaptable.

Job Description

We’re looking for a Learning Experience Design (LXD) Lead who thrives at the intersection of education, product, research, and behavior science. If you're excited by the challenge of transforming skilling ecosystems, building scalable tech-enabled content, and shaping future-ready learning experiences — this is the role for you.

As LXD Lead, you’ll drive the design and evolution of foundational and future skills programs across Industrial Training Institutes (ITIs) and Vocational Training Institutes (VTIs). You’ll work on everything from national curriculum strategies and digital pilots to on-ground implementation and feedback loops, ensuring that equity, tech, and learner voice stay at the center.

Job Responsibilities

Design & Innovation

• Architect end-to-end program journeys for ITIs and VTIs, aligned with national frameworks and youth aspirations and ensuring the program offerings/journeys are scalable, productized, and data-enabled?
• Lead the content strategy for foundational, green, and AI skills — including translation, versioning, and digital-first adaptations.
• Partner with consultants, ecosystem actors, and content creators to co-build compelling learning experiences.
• Keep learner experience, behavioral insights, and data central to the design process.
• Collaborate wit Product Mgrs to ensure learner-centred user journeys, Ux flows, and tools for learners and facilitators
• Drive user‑centered design and iterative prototyping with the learning product lifecycle

Pedagogy Meets Product

• Translate facilitation models into self-paced, blended, and chatbot-based formats.
• Reimagine assessments and activities to support personalization, motivation, and real-world connection.
• Experiment with generative AI, gamification, and behavior nudges to deepen engagement.

Implementation & Feedback Loops

• Co-design state-specific implementation plans and mentor state teams on design fidelity.
• Conduct learning experience monitoring visits (~30% of sites) to track program quality.
• Use learner, facilitator, and system-level data to inform continuous improvement.
• Collaborate with Prod/Eng to pilot products with state teams, iterating collaboratively on design and tech features

Data-Driven Iteration

• Collaborate with Product, M&E, and Research teams to turn data into insight → into design.
• Lead regular reviews of content usage, learner engagement, and platform interaction.

AI and Green Skills Integration

• Shape how emerging skills show up in the lives of learners: through tools, mindsets, and career awareness.
• Prototype and scale differentiated pathways for AI readiness and green transitions.

Build a Learning Culture

• Lead internal knowledge-sharing and peer learning within the LXD team.
• Build capacity of facilitators, partners, and state teams in inclusive pedagogy and learner-centered delivery.

Education Qualification/Required Skills & Experience

• 7–10 years of experience across Edtech, learning design, product thinking, & education strategy.
• Strong grasp of curriculum development, digital content formats, and blended learning models.
• Comfort with using data, user research, and field feedback to guide design decisions.
• Ability to collaborate across functions (product, M&E, state teams, partners) and manage timelines.
• Passion for making learning equitable, joyful, and future-relevant.
• Manage a team of content specialists, data/tech coordinators and work cross functionally with Product, M&E, and Capacity Building Team.

Brownie Points if you have …

• Knowledge of nudges, gamification, and behavior-driven strategies to enhance learner engagement and outcomes.
• Familiarity with using generative AI for content creation or learner interaction.
• Contextual Experience: Prior experience working within government vocational systems, public institutions, or low-resource learning environments.

For more information please check the Link

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