Trainer-Digital Skills (IT & ITES)

JOB DESCRIPTION

Position	Trainer-Digital Skills (IT & ITES)	Program	Livelihoods
Role	IT & ITES Skills	Reporting Relationship	Project Officer-Skilling & Livelihoods
Location	Lucknow, Patna, Guwahati, Bhubaneswar, Mumbai (Kalyan), Nashik, Pune, Bhopal, Chennai, Bangalore, Hyderabad	Number of Positions	11
Nature of Employment	Fixed term Staff (One year, extendable as per individual’s performance and program need)

INDIA FOUNDATION TRUST

The American India Foundation Trust (AIF) is committed to improving the lives of India’s underprivileged, with a special focus on women, children, and youth. The Foundation does this through high-impact interventions in education, health, and livelihoods because poverty is multidimensional. Founded over two decades ago, in the aftermath of the devastating Gujarat earthquake, as a humanitarian initiative by the then Prime Minister of India, Atal Bihari Vajpayee Ji, and the U.S. President, Mr. Bill Clinton, AIF has impacted the lives of 21.01 million of India’s poor across 35 States and Union Territories of India. Registered as a Trust in India, with an independent Board of Trustees, AIF adheres to strict financial and governance standards, ensuring transparency, accountability, and responsible management of resources. As per statutory mandates, AIF is registered under 80G, and 12A. These registrations and certifications are tangible evidence of the organization's existence, credibility, and compliance with the applicable legal and regulatory frameworks while demonstrating a firm commitment to its vision and mission. Learn more at www.aif-india.org

ABOUT THE PROGRAM

AIF’s Livelihoods program drives a unique market-relevant approach, harnessing the power of technology, to provide knowledge, skills, and opportunities to underprivileged youth, marginalized women, and Persons with Disabilities (PwDs) to secure jobs, manage enterprises, and access dignified and sustainable livelihoods while building climate-resilient communities. With a keen focus on the areas of remote jobs, ecosystem support for enhanced female labor force participation, employment, and entrepreneurship opportunities for PwDs, street vendors, and artisans around the country, AIF Livelihoods aims to lead nationwide, industry-led, collaborative skills and entrepreneur development initiatives to meet India’s growing need for a skilled workforce. Since 2006, the program has served 3.8 million underserved citizens across India.

ABOUT THE PROJECT

Generational Urban Poverty Alleviation Program (GenUP) Program is conceived to address the persistent cycle of generational urban poverty affecting communities like street vendors, migrant workers, women, youth, and persons with disabilities. Decades of evidence from AIF’s on-ground work revealed that families engaged in low-income urban occupations for generations struggle to break the cycle due to limited skills, low financial access, and inadequate market opportunities. GenUP aims to disrupt this cycle by empowering households through a holistic 5E framework—Employment, Entrepreneurship, Entitlements, Environment, and Ecosystem Building.

The program’s core objective is to enable multi-income, resilient households by providing 21st-century skills, entrepreneurial support, market linkages, digital inclusion, and access to government schemes.

KEY ROLES & RESPONSIBILITIES

Core Responsibilities (60%)

• To onboard and orient the candidates on AIFs LMS portal.
• Develop and deliver engaging training programs customized to participants’ needs—covering IT skills (such as coding and AI), essential digital competencies, trade-specific expertise, and soft skills like communication, teamwork, and professionalism—to ensure they are fully prepared for the workplace.
• Strong organizational and technical skills, including proficiency with common software.
• Employ diverse instructional techniques to accommodate various learning styles and maximize participant comprehension and retention.
• Develop and adapt training materials, curriculum, and resources to ensure relevance and effectiveness in addressing skill gaps.
• Foster a supportive and inclusive learning environment that encourages active participation, collaboration, and skill application.
• Provide personalized guidance and feedback to participants to enhance their learning experience and skill development.
• Collaborate with project stakeholders to assess participant progress, identify challenges, and implement strategies for continuous improvement.
• To ensure retention of candidates in the training program and keep a check on the dropouts.
• To develop and administer assessments or quizzes to evaluate candidates' learning progress and knowledge retention
• Daily calling of absentee candidates and counselling them.
• To ensure highly engaging and enriching learning environment to enable the candidates with full involvement in the learning sessions and passing out with the best possible scores
• Stay updated on industry trends, best practices, and emerging technologies related to the respective skill domain.
• Contribute to monitoring and evaluation efforts by collecting data, analyzing outcomes, and generating insights to inform programmatic decisions.
• Cultivate partnerships with local organizations, employers, and educational institutions to facilitate job placement, apprenticeships, or further education opportunities for participants.
• Maintain accurate records and documentation of training activities, participant achievements, and program impact for reporting purposes.
• To ensure daily maintenance of the daily lesson plans and timely delivery of the curriculum.
• To handle student queries in terms of training and placement in timely manner.
• To conduct and analyze the endline assessment on AIF LMS.

Mobilization (20%)

• To provide support to conduct baseline assessment
• To assess and evaluate candidates based on their understanding post mobilization.
• To Support in training counselling of mobilized candidates as and when required by addressing their questions, concerns, and providing guidance.

Placement (20%)

• To Conduct career guidance and job readiness workshops, including resume building, interview skills, and workplace etiquette and facilitate mock interviews and provide feedback to help candidates improve their interview performance.
• To Monitor the progress of candidates during the placement phase and provide support as needed, where all candidates need to participate in the interview process.
• Conduct follow-up sessions to gather feedback from placement team for rejected candidates to identify area of improvements
• To support in the retention of the candidate post placement.

KEY SKILLS AND COMPETENCIES:

• Bachelor’s degree in Computer Science / Information Technology / Electronics / or any relevant discipline.
• 3 to 4 years’ previous experience as IT Trainer/ or have technical knowledge/ IT teaching skills/ employability skills trainer or related positions.
• Well- informed of labor market trends, employer needs and best practices in IT career services.
• Excellent communication skills –both written and verbal
• Knowledge of local language (written and spoken)
• Proficient computer skills, Microsoft Office (Word, PowerPoint, Outlook, and Excel), and LMS
• Strong presentation skills
• Openness to students and colleagues from a range of cultures and languages.
• Experience with technologies and best practices for instructional manuals.
• Good interpersonal skills and communication with all levels of management.
• Organized and able to create multiple timelines, budgets, and schedules.
• Able to multitask, prioritize, and manage time efficiently.

OTHERS: Salary shall commensurate with experience.

POSITION AVAILABILITY: Immediate

APPLICATION PROCESS: To apply for this position, please click HERE

Only applications of shortlisted candidates will be acknowledged.

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