Knowledge Management Coordinator

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About the Organization

At Quest, we understand that building a teacher's capacity makes classrooms engaging. And engaging classrooms makes for empowered learners. We recognize that only by involving educators, civil society, industry and the government, can we create environments conducive to self-learning, so that today’s youth can find and create purpose for themselves. It makes our effort scalable and adaptable.

Job Description

As Knowledge Management Coordinator you will play a key role in supporting the Leadership Office at Quest Alliance by ensuring seamless documentation, meeting coordination, and reporting. This role will be responsible for capturing key discussions, tracking organizational priorities, and maintaining structured documentation to support strategic decision-making.

Job Responsibilities

Strategic Meeting Insights & Reporting

• Capture & Communicate Insights: Record high-impact discussions with clarity, ensuring actionable takeaways and strategic decisions are well-defined.
• Executive Reporting: Develop structured meeting reports, concise summaries, and follow-up action trackers to drive leadership alignment and accountability.
• Knowledge Management: Maintain an organized digital repository of key deliberations, decisions, and strategic roadmaps for seamless reference.
• Stakeholder Engagement: Ensure timely dissemination of critical takeaways to key stakeholders, fostering informed decision-making and operational efficiency.

OKR & Performance Alignment:

• Drive seamless tracking of Objectives & Key Results (OKRs) for leadership, ensuring visibility into progress and impact.
• Executive Priority Management: Support the Leadership Office in monitoring organizational priorities, synthesizing cross-functional updates, and ensuring strategic alignment.
• Decision Intelligence & Insights: Organize and curate leadership decisions, reports, and key insights to enable data-driven decision-making and future reference.
• Strategic Project Integration: Collaborate with cross-functional teams to gather, analyze, and report updates on high-priority initiatives.
• Leadership Calendar & Engagements: Optimize leadership reviews, strategic meetings, and executive connects with proactive scheduling, coordination, and agenda management.

Strategic Insights & Information Management

• Executive Reporting & Analysis: Compile quarterly leadership review reports, distilling key insights, progress milestones, and challenges to inform strategic decision-making.
• High-Impact Content Development: Craft compelling presentations, briefing notes, and structured reports to support leadership discussions and executive communications.
• Intelligent Knowledge Management: Ensure leadership insights, reports, and key records are organized, easily accessible, and aligned with organizational priorities for seamless reference and action.

Education Qualification/Required Skills & Experience

• Bachelor’s degree in Business Administration, Communications, Development Studies, or related fields.
• 1-2 years of experience in documentation, coordination, or executive support roles.
• Strong written communication and analytical skills with the ability to summarize discussions concisely.
• Proficiency in Google Suite (Docs, Sheets, Slides, Drive) and familiarity with JIRA.
• Ability to work in a fast-paced environment, manage multiple tasks, and coordinate across teams.

Additional Requirements:

• Ability to work independently with minimal supervision while demonstrating initiative and resourcefulness.
• Strong attention to detail and accuracy in all aspects of work.
• Adaptability to changing priorities and willingness to take on new responsibilities as needed.
• A proactive approach to problem-solving and a commitment to delivering high-quality support to executives and the broader team.
• Experience in project operations and strategic support within the development sector, ensuring seamless execution and impact-driven insights.
• Basic understanding of organizational strategy, OKRs, and leadership workflows.
• Familiarity with JIRA, Looker Studio, or other project tracking tools is a plus.

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