Manager, Digital Health

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About the Organization

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

Job Description

WJCF is looking to hire a Manager to drive our support to the NHA on accelerating adoption of ABDM by devising and overseeing the implementation of a wide range of innovative and impactful initiatives across different geographies. This would require close coordination and alignment with multiple stakeholders (the NHA leadership, donor representatives, ecosystem partners) and managing a strong multi-disciplinary team spread across four to five states. This position is based out of the NHA office to ensure that our efforts are aligned to the immediate priorities and long-term vision of the NHA and that our team is aware of the latest changes in the rapidly evolving landscape of digital health/ ABDM implementation in the country.

We seek an exceptional and dynamic individual with demonstrated leadership experience and outstanding credentials in strategy development and program management. The ideal candidate will possess strong analytical capabilities, excel in stakeholder management, and have proven success in leading cross-functional teams across multiple locations. The successful candidate must demonstrate excellent communication skills, thrive in ambiguous environments, work independently, and maintain unwavering commitment to excellence in high-pressure situations. We value core personal qualities including resourcefulness, accountability, perseverance, self-direction, high energy, and strong work ethic.

This role provides an excellent opportunity for individuals who would like to be at the heart of and directly influence the nascent and fast-moving digital health journey in India.

Job Responsibilities

Primary responsibilities will include:

• Refine WJCF’s overall strategy towards ABDM adoption, develop clear operational plans for execution and continually identify opportunities for WJCF to add value and maximize impact.
• Exploring other innovative ways to reach out and engage healthcare professionals and healthcare seekers to enable them to participate in India’s digital health journey.
• Develop and maintain strong, collaborative relationships with the central and state-level stakeholders to support effective implementation and adoption of ABDM.
• Work closely with the program lead, WJCF leadership, government officials, donor partners, and other stakeholders to identify solutions for driving ABDM adoption (in specific) and building the overall digital health program for WJCF (in general).
• Identify potential partners (e.g., technology, capacity building, research), as required, to implement the identified solutions.
• Manage teams (three- to four-member central team and one- to two-member teams across four to five states) for the execution of planned interventions.
• Develop a robust monitoring framework for capturing the impact of planned interventions and co-ordinate reporting on the same.
• Work with global and in-country leadership to identify and pursue fund-raising opportunities on digital health.
• Support WJCF leadership in managing donor and grant, operations, and finances of the program to meet deliverables within the appropriate time frames.
• Build team resilience, creativity, adaptability, and teamwork in project execution.
• Foster a collaborative and innovative team environment, ensuring that each team member understands their roles and responsibilities.
• Document and disseminate learnings through published articles and other appropriate forums.
• Perform other responsibilities as requested by WJCF leadership.

Education Qualification/Required Skills & Experience

• Master’s/bachelor’s degree in management, public health, engineering, digital health, public policy, or similar fields.
• Work experience of 8+ years in management consulting, public health, data analysis, public policy, digital health, or allied areas.
• Proven performance in a fast-paced, results driven environment.

Preferred

• Experience working in a multi-stakeholder environment and/ or government stakeholder management experience would be a strong positive.
• Experience in e-governance or digital health programs in India.
• Prior exposure to public health system or digital health.

Skills & Traits:

Required

• Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills.
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word.
• Willingness to travel to states, as required and for extended periods (up to 40% travel).
• Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure, multicultural environment.
• Impeccable integrity.
• Ability to navigate complex processes and influence decision-making in a professional and collaborative manner.
• Humility and open-mindedness.
• Learning mentality.
• Tenacity and resourcefulness.
• Willingness to speak up, and then to commit once a decision is taken.
• Fluency in English. Fluency in Hindi and additional Indian language is an advantage.

For more information please check the Link

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