Manager, Monitoring, Learning & Evaluation

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About the Organization

Evidence Action is a global nonprofit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Since our founding in 2013, we have reached over 515 million people globally with our interventions.

Job Description

The State Manager- Monitoring, Learning & Evaluation (MLE) will report to the State Program Lead-SW, based at the state. The State Manager-Monitoring, Learning & Evaluation (MLE) must have a commitment to working in the development sector in India, and a strong interest in and understanding of the role of monitoring learning and evaluation in ensuring program quality, improvement, and results. As the Evidence Action program portfolio expands, it will continue to find innovative ways of working at scale including use of technology. The State Manager-Monitoring, Learning & Evaluation (MLE) will be responsible for assist the national MLE team in the successful design, rollout of new initiatives and in the management of the MLE function of Evidence Action India program in the state.  

The State Manager- Monitoring, Learning & Evaluation (MLE) will be providing technical assistance to the state on situation analysis, preparing Monitoring, Learning & Evaluation (MLE) plans including design and measurable indicators (output and outcome) using SMART principles, data collection protocols, strategies for data use, reporting, strengthen monitoring systems, results-based management and support in dissemination of program findings. State Manager- Monitoring, Learning & Evaluation (MLE) will work closely with the state program team, MLE team at National Level, State Governments and partners to roll-out new initiatives and manage the process from design to roll-out. As for all staff, State Manager-Monitoring, Learning & Evaluation (MLE) must possess a sense of collaboration and mutual understanding and a willingness to assist colleagues. 

Job Responsibilities

Technical Delivery

• Lead the development of MLE strategy, framework, key program performance indicators, plan and budgeting for the Safe Water Now program in consultation with the National/Global MLE and State/National/Global program team.
• Lead implementation of Safe Water Now MLE activities in the state and other activities catering to organization priorities.
• Support the NO and Global MLE team in designing research protocols, survey instruments and techniques and its administration, monitoring and quality control.
• Identify effective methodology for quantitative and qualitative data collection, management, robust analysis, data visualisation and dissemination of findings and recommendations to the intended audiences in user-friendly methods.
• Lead in review of scientific papers and manage databases of research and evidence around Safe Water/WASH and other relevant issues for sharing with stakeholders.
• Stay current on technical knowledge, including Jal Jeevan Mission guidelines for rural drinking water supply and latest research and publications, and share latest developments with others team/s.
• Assist the team and coordinate with states and partners for appropriate planning and implementation of different surveys, evaluation tools and plans as recommended.
• Utilize critical inputs, feedbacks and assessment results from internal studies/ other studies to inform changes in program approaches and scale-up as appropriate.
• Use the quantitative and qualitative analysis approach in program assessments and reports including writing up field-notes and use different methods to improve program implementation, such as SWOT analysis, problem-solution tree, etc.
• Lead development of reports and visualizations from monitoring and evaluation data to drive decision-making/insights
• Ensure that MLE related KPIs are regularly met through robust systems for tracking, reporting and following up improvement actions.
• Undertake publications of reports, articles and other research material and ensure research publication in peer reviewed journals.
• Prepare a Monitoring, Learning & Evaluation (MLE) plan for SPM, in alignment with the program work plan, and strengthen monitoring and reporting systems in the state bot for Evidence Action and the state government.
• Capacity Building of EA field team and the State Government on ensuring good quality data, data review and analysis 
• Support the state team with data-related reporting by documenting program activities, best practices, and providing technical support related to MLE.
• Oversee embedding Monitoring, Learning & Evaluation (MLE) into the program and developing a system for tracking program activities using indicators, trackers, web portal/app, and dashboards
• Ensure that all data collected is subjected to data quality assurance procedures.
• Lead the management of MIS at the state level

Program Management

• Support in developing and managing partnerships, developing ToR, contracts and agreements for conducting research and survey activities.
• Coordinate and support program team for advocacy with state governments, to ensure that MLE activities and strategic initiatives are rolled-out as planned.
• Coordinate with relevant stakeholders to facilitate successful implementation of SW program initiatives in the states. This includes coordination with the concerned government stakeholders, contracted agencies and vendors, state teams, and other partners.
• Manage partner and vendor relationships relating to the new strategic initiatives, including development of budgets and costing, and monitoring actual expenditures.
• Provide support in disseminating the findings of MLE initiatives, studies and other relevant data analysis.
• Perform any other MLE related tasks and undertake other duties as required as necessary and assigned.
• Attend meetings with donors, State level partners including State Government and other technical agencies and represent organisation in meeting, conferences and other events.
• Should be willing to travel at least 20% of the time, as required by program activities.
• Coordinating with the concerned Government officials to get updated and latest versions of all database (Contact number, MIS, etc) periodically.

Team Management

• Manage the team of direct reportees to ensure timeliness and quality of the output
• Strengthen technical and team management capabilities of direct reportees and other team members
• Provide support to the HR team in recruitment of staff and consultants as necessary.

Education Qualification/Required Skills & Experience

Essential

• Advance degree in statistics/biostatistics/population studies/economics/public health/ computer application or related field.
• Must have 7 + years of work experience in monitoring and evaluation with a reputed organization with a minimum of three years at managerial capacity.
• Should understand Monitoring, Learning & Evaluation (MLE) framework, Theory of change, log frame etc.
• Must have experience of developing and handling Public sector (Health/Water/WASH) IT applications and supply chain management.
• Prior experience of developing management information systems and/or technological platforms is highly essential.
• Experience in online data collection tools- ODK, Kobo collect and developing visualization reports and dashboards in Excel/Power BI/other software is preferred
• Prior experience with mobile or CAPI based surveys are highly preferred.
• Strong analytical skills having experience in using advanced levels of MS-Excel is required.
• Experience working in the public sector.
• Experience in working with senior level government partners is desirable, with project management experience working with state governments to implement large projects.
• Highly motivated to achieve results and the ability to manage multiple tasks simultaneously
• Excellent interpersonal skills, sound judgment, communication skills, training experience
• Willingness to travel as and when required, and often on short notice.
• Excellent team player with ability to work independently and in collaboration with colleagues at all levels across departments and external stakeholders

Desirables

• Knowledge of Stata or any other Statistical packages (SPSS etc.) is desirable.

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