Product manager

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About the Organization

At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare unlock happen as a 'Do-Tank.' We desire candidates who want to partner with the Sarkar (state) and Samaaj (communities) in service of our audacious mission of systematically making welfare access sustainable and frictionless for our vulnerable citizens and their families. 

Job Description

We are seeking a full-time product manager to join our technology team, who will be responsible for developing Indus Action's next-gen platform.

We’re looking for exceptional candidates who are excited about the opportunity to build a next-generation CivicTech and GovTech. The incumbent should be passionate about building awesome products by utilizing cutting-edge technologies, which in turn creates value for citizens nationally.

You will shape the company’s current and future product development by converting the product roadmap into a reality. You must be passionate about tackling complex challenges faced byproduct development organizations.

The technology team at Indus Action is agile and small, and everyone gets an opportunity to have their hands on multiple products and technologies, while simultaneously finding areas to focus on more closely over time.

This is a terrific opportunity to develop leading-edge technology products and be at the forefront of innovation to bridge the information gap while getting exposure to the CivicTech/GovTech landscape and contributing towards Indus Action’s mission of ‘enabling vulnerable families, sustainable access to legislated rights’.

This position is ideal for someone who enjoys small organizations, multi-tasking, and a highly flexible work environment. Our technologists share a passion for making things work in challenging environments and seeing the impact of our work first-hand.

Job Responsibilities

Role and Responsibilities (KRAs)

Product Strategy and Vision

• Develop and communicate a clear product vision and strategy that aligns with the organization’s mission and goals.
• Conduct market research and user needs analysis to identify opportunities for new products and enhancements to existing products.

Product Development and Management

• Lead the end-to-end product development lifecycle, from ideation to launch and beyond.
• Collaborate with cross-functional teams, including engineering, design, and data, to ensure timely and high-quality product delivery.
• Prioritize product features and enhancements based on user feedback, market trends, and organizational priorities.

Stakeholder Engagement

• Engage with internal and external stakeholders, including government agencies, non-profits, and community organizations, to gather requirements and feedback.
• Present product updates and roadmaps to stakeholders, ensuring alignment and buy-in.

User Experience and Design

• Advocate for a user-centric approach in all product decisions, ensuring that products are accessible, inclusive, and easy to use.
• Work closely with UX/UI designers to create intuitive and engaging user interfaces.

Data-Driven Decision Making

• Utilize data analytics and user feedback to inform product decisions and measure the impact of product changes.
• Establish Key Performance Indicators (KPIs) and metrics to track product performance and user satisfaction.

Project Management

• Manage project timelines, budgets, and resources effectively to ensure successful product launches.
• Identify and mitigate risks and issues that could impact product delivery.

Innovation and Continuous Improvement

• Stay up-to-date with the latest trends and technologies in CivicTech and product management.
• Foster a culture of innovation and continuous improvement within the product team.

Partnerships, Grants, and Awards

• Identify and pursue partnership opportunities with relevant organizations and stakeholders.
• Seek out grant and award opportunities to support and fund product initiatives.
• Write and submit proposals for partnerships, grants, and awards, ensuring alignment with organizational goals and objectives.

Compliance and Ethical Considerations

• Ensure that all products comply with relevant regulations and ethical standards, particularly in areas related to data privacy and security.
• Promote ethical use of technology and data in all product initiatives.

Education Qualification/Required Skills & Experience

We believe that reaching our vision demands that we have the best and brightest group of leaders working to lead our organization. Here are the minimum qualifications we look for:

• Minimum educational qualification should be B.E./B.Tech/BCA
• Background in Product Management
• Minimum of 5 years of relevant experience

Soft Skills

• Excellent documentation skills.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to mentor and guide team members.
• Strategic thinking and decision-making abilities.

Behavioral Competencies and Values

• Citizen Focused Mindset: place the vulnerable citizen at the center of every action.
• Entrepreneurial Energy: own your time and resources to deliver solutions.
• Dealing with Ambiguity: grace under pressure, progressive elaboration.
• Growth Mindset: every experience is an opportunity for growth.
• Collaboration: build productive partnerships with both internal and external stakeholders

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