Programme Officer

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About the Organization

The Asian- Pacific Resource and Research Centre for Women (ARROW) is a non-profit women’s NGO with a consultative status with the Economic and Social Council of the United Nations. Based in Kuala Lumpur, Malaysia, ARROW has been working since 1993 to champion women and young people’s sexual and reproductive rights in partnership with women’s rights organisations, youth-led and youth-serving organisations, and NGOs working on gender equality and sexual and reproductive rights. ARROW occupies a strategic niche in the Asia-Pacific region and globally as a South-based, feminist, and women-led organisation that focuses on the equality, gender, health, and human rights of women.

Job Description

The role of the Programme Officer is to co-ordinate the effective planning, implementation and evaluation of ARROW’s programme and project activities including reports to ARROW’s funders and to ARROW and to provide substantial contributions to publication outputs. The role also includes developing and sustaining partnerships for the area of work responsible for. The consultant also has to coordinate and facilitate timely and accurate responses to advocacy opportunities at the regional and global levels. The consultant to contribute to the overall growth and effectiveness of ARROW’s programme in achieving its long-term objectives through assisting in programme meeting and other activities.

Job Responsibilities

Project Coordination/Management

• Ensure high quality development and implementation of ARROW’s Annual Project Work Plans, and review and revise them periodically as the need arises.
• Assist to develop and implement ARROW’s project review, monitoring and evaluation mechanisms.
• Prepare high quality narrative reports for ARROW’s own and funders’ requirements, as well as contribute to quarterly progress report and annual organisational reports.
• Manage and monitor ARROW’s project budgets and disbursements, and work with the ARROW’s Finance team in developing accurate financial reports and their timely submission to donors.
• Co-ordinate contracts, terms of references (ToR) and agreements related to projects.
• Build and sustain relationships with ARROW’s donors for initiatives being handled.
• Liaise with, and provide appropriate coordination to any ARROW’s consultants, other ARROW programme/project officers related to outputs that are part of the project.
• Liaise with and provide appropriate guidance, supervision and coordination to any ARROW’s consultants, short-term contractual personnel, vendors and interns to ensure high quality and timeliness.
• Troubleshoot on any problems that arise, consulting ARROW’s Programme Manager and other ARROW staff as needed.
• Report regularly to ARROW’s Programme Manager, on the progress of activities/tasks assigned, and to inform on any issues, which are potentially detrimental to the organisation.
• Effective coordination of the implementation of projects assigned. This also includes ensuring effective utilisation of budget and ensure activities are done in time and with quality.

Partnership Management

• Build and sustain harmonious relationships with ARROW’s project partners, taking into consideration that they are also ARROW’s partners for other projects and that most of them are long-term partners, and taking into consideration ARROW’s partnership principles.
• Maintain regular communications with ARROW’s project partners.
• Ensure that ARROW’s partners deliver high quality project outputs in a timely manner.
• Ensure that ARROW’s partners submit project technical and financial reports that comply with ARROW and donors’ requirements. Provide Technical feedback on the Semi-annual reports, annual reports, workplans and concept notes.
• Provide support to ARROW’s partners to enable them to perform and fulfil project outputs.
• Find solutions to meet ARROW’s project requirements as needed.

Capacity Strengthening and Advocacy

• Conceptualise, organise and implement project meetings and capacity-strengthening workshops in collaboration with ARROW’s Programme Manager and with the support of consultants and ARROW staff as needed.
• Support ARROW’s partners in various ways to ensure strengthening of their capacities.
• Lead the projects’ advocacy planning and implementation, particularly for global and regional advocacy. This may include organising and managing face-to-face and online advocacy and knowledge sharing events, such as meetings, satellite and parallel sessions, round table discussions, publications launch, and others.
• Contribute to ARROW’s advocacy efforts by leading the writing of position papers, campaign statements, calls to action, outcome documents and similar outputs related to the project, and contributing or leading the writing for such organisational outputs.
• Represent ARROW among its stakeholders at meetings and conferences nationally, regionally and internationally.

Evidence Generation and Publications Development

• Conceptualise and develop evidence generation and knowledge products/publications for the project especially on young people’s SRHR and ensuring ARROW’s existing evidence on young people’s SRHR is promoted and used in all advocacy spaces.
• Seek and manage input from ARROW’s programme team, Programme Advisory Committee, reviewers and other key people to be able to develop high-quality evidence generation and knowledge products.
• Ensuring Project related Outcome Harvesting and Progress Trackers are regularly updated and documented.
• Liaise with consultants, as well as ARROW’s info-com team members and other ARROW staff as needed.

Organisational Development and Team Tasks

• Support the implementation, monitoring and evaluation of ARROW’s strategic plan.
• Contribute to other shared programme tasks of ARROW, such as joint advocacy planning and development, information scanning, visitor orientation, publication outputs, promotion of ARROW, and others.
• Contribute to ARROW’s mid-year, annual and long-term strategic planning.
• Lead or assist in the planning, implementation and evaluation of programme meetings, such as ARROW’s annual Programme Advisory Committee Meeting, and ARROW’s Partners’ meetings.
• Contribute to and participate in organisation-wide tasks, such as ARROW’s staff meetings, ARROW’s staff capacity development activities, annual retreat, evaluation and planning meeting, representation at ARROW’s Management Team and Board of Directors’ meetings, visitor orientation, and others.
• In collaboration with ARROW’s Executive Director, Programme Director and Programme Manager, provide substantive contributions to the development of funding proposals if and when required.

General/Others

• Seek and manage input from ARROW’s Programme Team, the Programme Advisory Committee, Board, partners, as well as other relevant parties, as needed, on work assigned.
• Managing correspondences related to the consultancy, ensuring that ARROW’s Programme Manager is copy furnished to these; filing and administrative work related to the performance and reporting as a consultant.
• Participate in negotiations with ARROW’s Programme Manager in the development of appropriate performance criteria for the position.
• Performing any other tasks related to meeting ARROW’s strategic plan.
• Performing any other tasks as assigned by ARROW’s Programme Manager.
• Reporting/Liaison and Coordination
• The Programme Officer is directly accountable to the ARROW’s Programme Manager.

Education Qualification/Required Skills & Experience

• 4 -8 years of relevant experience, including experience in multi-country project management at the regional level.
• Degree or equivalent standard of education in development, public health, gender and women’s studies, social science or any related field.
• Excellent written, verbal and presentation skills (fluency in English is essential; knowledge of other UN languages and key Asia-Pacific languages a plus).
• Strong research and analytical skills, and the ability to summarise and simplify complex information into an accessible form, such as position statements, outcome documents, campaign statements and advocacy briefs for social change.
• Ability to develop and deliver trainings related to advocacy and/or research.
• Passion for, commitment to, and strong understanding of sexual and reproductive health and rights issues, as well as women’s rights and gender studies, human rights and/or related fields; in particular, expertise on universal access to SRHR and on religious fundamentalisms’ impact on SRHR is highly desirable.
• Knows how to use a rights and justice framework, and is familiar with commitments made within international human rights instruments such as but not limited to ICPD PoA, Beijing Platform of Action SDGs, CEDAW and UPR.
• Has worked in and has knowledge of the socio-cultural-economic-political context of the Asia region, particularly in these countries: Bangladesh, Bhutan, Cambodia, China, India, Indonesia, Lao PDR, Maldives, Malaysia, Nepal, Pakistan, Philippines, Sri Lanka, Thailand and Vietnam.
• Good ICT skills – word, excel, power point, online and social media – needed; skills in publishing, video editing and photography a plus.
• Excellent planning and organisational skills; is flexible and can manage a periodic high workload; ability to multi-task, prioritise and meet multiple deadlines; can work effectively, efficiently, diplomatically and calmly in a multi-cultural environment; and can quickly understand and optimise new skills, processes and procedures.

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