Senior Distribution Executive

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About the Organization

Pratham Books is a not-for-profit children’s book publisher that was set up in 2004 to publish good quality, affordable books in many Indian languages. Our mission is to see ‘a book in every child’s hand’ and we have spread the joy of reading to millions of children in India. As a publisher serving every child in India, Pratham Books has always pushed the boundaries when it comes to exploring innovative ways in which to create access to joyful stories and have been fortunate in finding partners to collaborate with who share this vision.

In 2015, Pratham Books increased its footprint by going digital. As an industry leader, we were one of the first publishers in the country to open up our content to the CC0 license. All this content is now available on StoryWeaver, a digital platform that hosts stories in languages from India and beyond so that every child can have an endless stream of stories in her mother tongue to read and enjoy. All the stories on the platform can be read, translated, versioned or downloaded for free.

Job Description

We are looking for a Senior Distribution Executive, who will be responsible for planning and executing distribution targets of Pratham Books offerings across India. This role will also be responsible for finalising the distribution plan for the region and strategy to be adopted and setting targets for number of visits to be made monthly/quarterly to institutions, govt bodies, schools, corporates to achieve the set target. This role reports to the Associate Director, Distribution & Operations and works independently with geographically distributed teams. The role will involve frequent travel of 8-10 days per month.

Job Responsibilities

• To ensure the achievement of annual distribution targets and successfully implement regional strategies for Pratham book’s products and product offerings.
• Evaluate and evolve appropriate new distribution opportunities and ensure their smooth implementation to increase distribution volumes across West and South regions.
• Ensure a strong customer service program to address and resolve customer queries.
• Continue to build and sustain partnerships with institutions, corporates, NGOs, and schools.
• Ensure timely collections from book distribution projects for better and organized cash flows for the organization, and work closely with the finance team on monitoring the same.
• Maintain strong relationships and work closely with all stakeholders, including the government’s educational projects and programs.
• Make recommendations on product enhancements for improved distribution potential through the support of the marketing and communications division.
• Liaise with relevant teams, such as content for popular and high quality curated booklists
• Work with Marketing team and come up with required promotional and marketing programs
• Liaise with Bangalore office, Delhi office for payments, invoices, stock, etc
• Conduct events to create awareness for PB products. through events like story telling sessions, about storyweaver through workshops, organising book fairs, etc
• Perform and handle infra structural/operational tasks like raising invoices, quotations, follow ups for payments, etc.
• Deciding quantity of PB books to be distributed across West and South regions in a month/quarter/half year/year
• Working with geographically distributed teams. Frequent and extensive travel involved (monthly/quarterly/half yearly)
• Independently working with frequent co-ordination with CEO and Bangalore office

Education Qualification/Required Skills & Experience

• Bachelor’s degree in social work or related field would be preferred
• A total experience of 4-8 years in Corporate CSR/ Fund-raising/ Partnerships, preferably in an NGO, or social enterprise
• Sales skills like understanding the customer’s needs, presenting the product, negotiation and closure. Sales organization skills like maintaining accurate records for each account and preparing sales reports.
• Customer Focus – Building customer confidence, commitment to customer satisfaction by addressing their concerns, solving their problems. Setting achievable customer expectations and ensuring commitments are met on time. Soliciting ideas and opinions from the customers
• Planning skills – Prepare a plan and set achievable targets. Communicate timelines and the plan clearly with stakeholders and internal teams. Set a follow up process to make it possible working with multiple teams and ensuring on time delivery of the books. Uses judgement to make changes to the set plan to accommodate unforeseen events.
• Results & Accountability – Takes ownership of a task or project and produces results according to expectations. Requests clarification as needed. Provides frequent updates on status of deliverables and priorities. Keeps team members and management apprised. Prioritizes tasks and sets challenging goals. Demonstrates problem-solving skills and critical thinking.  Displays a sense of urgency, meeting or exceeding deadlines. Takes projects to completion.
• Teamwork/Collaboration– Works collaboratively and harmoniously with others, considers their ideas, and shares knowledge in order to achieve objectives. Actively participates and contributes in team meetings and discussions. Demonstrates sensitivity and understanding of attitudes, interests, and needs of others when communicating. Ability to influence and negotiate, with support of facts and data, in a convincing manner so as to build support for ideas and objectives.
• Adaptability/Openness– Adapts to change. Adjusts to new objectives. Handles pressure and uncertainty while remaining productive. Open to constructive feedback. Adjusts plans to meet changing needs.
• Innovation and Initiative – Generates new ideas, challenges the status quo, solves problems innovatively.

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