Technical Officer (Millets and Enterprises Support Cell)

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About the Organization

WASSAN (Watershed Support Services and Activities Network), Hyderabad since 1999. WASSAN is a network-based organisation focusing on improving the quality of mainstream programs in natural resources management and livelihoods. It engages actively in policy advocacy initiatives at state and national level mainly related to rainfed agriculture. It also provides field level support services to a large number of watershed development and other programs implemented by the civil society in partnership with communities. Currently, WASSAN has around 300 employees spread in Andhra Pradesh, Telangana, Odisha and Jharkhand.

Job Description

The Technical Officer – Millets and Enterprises Support Cell will play a critical role in deploying agri-technology solutions to support marginal farmers and community institutions. The role focuses on small-scale farm tools and machinery requirements, encompassing production, harvest, processing, and value addition. This position involves working closely with vendors, clients, and technicians to ensure the effective deployment, training, and maintenance of agri-tech solutions, contributing to the enhancement of productivity and sustainability for smallholder farmers.

Job Responsibilities

Agri-Tech Deployment:

• Identify and evaluate small-scale farm tools and machinery suited to the needs of marginal farmers and community institutions.
• Manage vendor relationships, including empanelment and ongoing support, to address machine-related issues and implement improvements based on client feedback.
• Facilitate the installation and operationalization of agri-tech solutions, ensuring they are effectively deployed across project areas.

Client and Technician Support:

• Provide end-to-end support to clients, including pre-installation guidance, on-site setup, and post-installation follow-ups.
• Ensure that clients’ operating staff are proficient in using technical manuals and have a fundamental understanding of machine operations.
• Assist in the
• selection and training of local technicians and manage their service delivery to clients.

Capacity Building and Training:

• Design and deliver technical training sessions and refresher courses for clients and technicians.
• Develop and curate training materials, knowledge resources, and technical manuals for use in capacity-building programs.

Monitoring and On-Site Support:

• Conduct regular visits to client units to assess machine health, evaluate operational processes, and gauge staff proficiency.
• Provide technical backstopping and on-site troubleshooting support to clients as needed.

 Knowledge Management:

• Document case studies, best practices, and lessons learned to build a repository of knowledge for the team and stakeholders.
• Develop training and service delivery content tailored to project needs.

Coordination and Project Support:

• Work collaboratively with internal teams and external stakeholders to align technical support with overall project objectives.
• Provide support to other agri-tech deployment projects within the organization as required.

Education Qualification/Required Skills & Experience

• Bachelor’s or Master’s degree in Mechanical Engineering, Agricultural Engineering, or a related technical field.
• ITI Diploma holders with relevant experience are also encouraged to apply.
• Prior experience in the agri-processing or food-processing industry, preferably in millet processing or small-scale farm machinery.

Desired Skills:

• Strong understanding of small-scale farm tools, machinery, and agri-technology solutions.
• Proficiency in troubleshooting and problem-solving, including remotely supporting clients in finding localized solutions.
• Experience in conducting technical training and capacity-building programs is desirable.
• Proven skills in vendor management, client support, and technical assistance.
• Excellent verbal and written communication skills to effectively engage with vendors, clients, and internal teams.
• Ability to travel frequently to project locations and provide on-site support.
• Familiarity with documenting and developing technical manuals, training materials, and knowledge resources.
• Fluency in multiple languages is an advantage.
• Ability to multitask and manage priorities in a dynamic work environment.
• High level of accountability, attention to detail, and self-motivation.
• A collaborative mindset with the ability to work independently and as part of a team.

 

Interested Candidates are encouraged to apply the Google Form: https://forms.gle/EW9jmf39m1K7NUio8 by 16th February 2025.

For more information please check the Link

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